Summary "The Federal Law Enforcement Training Centers (FLETC), through strategic partnerships, prepares the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet our Nation's most pressing security challenges." Click here to learn more. Responsibilities Serving as a Supervisory Information Technology Specialist (Policy and Planning) GS-2210-15 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the Chief Information Officer Directorate (CIO), Enterprise IT Services Division (ITS). The primary purpose of this position is to serve as a Supervisory Information Technology Specialist, responsible for the comprehensive management and strategic oversight of IT capabilities and resources, providing expert technical advisory support to senior staff, leading interdisciplinary working groups, and ensuring the delivery of robust and scalable IT services through strategic planning, policy development, stakeholder engagement, and compliance with industry best practices and federal regulations. In addition to technical and managerial duties, the position emphasizes the importance of building and maintaining strong relationships with internal and external stakeholders. This includes influencing and gaining cooperation from stakeholders across government, industry, and academia, and ensuring effective communication and collaboration. The individual will provide expert analysis, counsel, and advice to stakeholders through comprehensive reports and presentations, aligning IT initiatives with business needs and ensuring informed decision-making. Typical duties include: Leading and managing IT strategic and tactical planning, capital planning, workforce planning, and performance planning to align with organizational goals. This includes developing, assessing, and implementing IT policies and standards to govern IT functions, services, and performance. Coordinating the review of IT functions, services, and performance to establish policy priorities and ensure alignment with strategic objectives. Overseeing subordinate management staff and insourced and outsourced resources to manage specific IT process areas. The position will provide leadership and direction for end-to-end planning, acquisition, integration, and governance activities, either personally or through subordinate staff. Providing expert policy guidance to IT management, staff and customers, ensuring compliance with federal rules, regulations, laws. As well as coordinating the review of IT functions, services, and performance to establish policy priorities and ensure alignment with strategic objectives. Establishing and maintaining effective, courteous, respectful, and professional relationships with a varied array of internal and external stakeholders, business owners, and customers. This involves coordinating, providing, and evaluating high quality and proactive IT functions and services. Planning and assigning work, setting and adjusting priorities as necessary, developing performance standards, appraising work, and providing advice, counsel, and guidance to subordinates. Serving as system owner for multiple enterprise IT systems and being responsible for ensuring proper configuration management, recordkeeping, auditing, and testing of system controls. View common definitions of terms found in this announcement: Common Definitions. Requirements Conditions of Employment Qualifications Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. Please visit www.fletc.gov/site-page/employment-faqs website for further guidance regarding this page limit. Basic Requirements Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND- Specialized Experience: You qualify for the GS-15 grade level if you possess one year of specialized experience, equivalent to the GS-14 grade level in the Federal government, performing duties such as: 1) Leading and managing IT strategic and tactical planning, capital planning, workforce planning, and performance planning to align with organizational goals, 2) Coordinating the review of IT functions, services, and performance to establish policy priorities and ensure alignment with strategic objectives, 3) Overseeing subordinate management staff and insourced and outsourced resources to manage specific IT process areas 4) Providing expert policy guidance to IT management, staff and customers, ensuring compliance with federal rules, regulations, laws. 5) Establishing and maintaining effective, courteous, respectful, and professional relationships with a varied array of internal and external stakeholders, business owners, and customers 6) Planning and assigning work, setting and adjusting priorities as necessary, developing performance standards, appraising work, and providing advice, counsel, and guidance to subordinates 7) Serving as system owner for multiple enterprise IT systems and being responsible for ensuring proper configuration management, recordkeeping, auditing, and testing of system controls. Work Environment: The majority of the work is performed in an office setting. The position must be able to make site visits to on-site and off-site locations. The position does spend time in private or on public transportation in conjunction with travel to meetings and visits to other government offices or contractor facilities. Working hours are within the typical workday, however major and non-major IT activities may require overtime or weekend support. The work area involves everyday risks or discomforts that require normal safety precautions. Temperatures in computer and network communications facilities are controlled to accommodate the hardware and may necessitate exposure to uncomfortable conditions. Physical Demands: The work is primarily sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the worksite. Some work may involve lifting or carrying with assistance items such as office materials, books, computers, electronic and information technology weighing up to 50 pounds, or similar items. Driving a vehicle may be required. Trips to other elements within the organization are routine and trips to other government agencies or contractor sites may be required. Position works with information processing workstations. Intense concentration and performance of duties at maximum capacity is required to meet deadlines. No special or out of the ordinary physical effort is required. Background Investigation: To ensure the accomplishment of our mission, FLETC requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for suitability/fitness as a condition of placement in this Non-Sensitive, Moderate Risk position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement. All qualifications and eligibility requirements must be met by the closing date of the announcement. Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the "Required Documents" section of this announcement. Education Substitution of education in lieu of specialized experience may not be used for this grade level. Additional Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable\Accommodations\for\USA\Hire The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement. Pursuant to Executive Order 12564 and FLETC policy, FLETC is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at FLETC are subject to drug testing resulting in a negative test result. Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
