Front Office Coordinator

U.S. Physical Therapy • Lake Stevens, WA • 13h ago

Company Description

You are someone that lives a life of purpose making a meaningful impact on people's lives. You are someone that has a passion for helping people and thrive in a fast-paced active lifestyle environment. You enjoy working with a team that is committed to providing the best care and fostering an environment where you can flourish as a professional. If this resonates with you then Sports Physical Therapy is the right fit for you.

Job Description

Under the supervision of the Director of Operations this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.

All daily administrative duties

Greet and welcome patients, check patients in and create a memorable experience

Create a WOW experience with each interaction

Provide amazing customer service

Formulate and build relationships with patients , physicians and staff

Schedule patients for the entire duration of their plan of care

Answering multi-line phone system

Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.

Working closely with the Physical Therapists to facilitate optimum patient care and communication.

Obtaining authorizations for treatment.

Collecting patient co-pays and assisting the billing office in the collection of patient balances

Performs special projects and duties as assigned.

Why work for SPT?

401k Plans Offered

Comprehensive benefit package (Medical, Dental, Vision)

Short Term & Long Term Disability

Life Insurance

Employee Discount Buying Program

Employee Assistance Program

Generous PTO

Individual education to support professional growth

Qualifications

A team player with outstanding customer service and communication skills

Motivated and eager to establish a presence in the community

Exhibits independence and the ability to work with minimal supervision

Proficient in computer skills

Ability to multi task and work well under pressure.

Professional appearance

Team player and detail oriented

Additional Information

The anticipated base salary range for this position is $20.00 - $24.00 an Hour . Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com

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