Associate Director of Safety Net
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Associate Director of Safety Net
Salary
$91,320.00 - $146,124.00 Annually
Location
Denver, CO
Job Type
Full Time
Job Number
ILA 06812 8/26/2025
Department
Colorado Department of Human Services
Division
BHA -
Opening Date
08/26/2025
Closing Date
9/9/2025 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
REMOTE - Work from Home/Field-Based Position
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
Stacy.chinea@state.co.us
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This position is open to current Colorado residents only.
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CDHSCareers
Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!
Description of Job
Remote position. This is subject to change due to the BHA's business needs.
8-5 Monday through Friday
Please note: These working arrangements are subject to change.
This position oversees the Safety Net Unit within the Quality and Standards Division and carries specialized expertise in the area of publicly funded and enhanced funded safety net provisions and services. There is additional emphasis on facility endorsement survey, investigation and monitoring. It uses long-standing expertise in the political environment in which services are delivered as well as knowledge of issues facing populations that are typically underserved in behavioral healthcare to support decisions intended to increase accessibility of the system.
This position supervises the five members of the safety net licensing team under the Quality and Standards Division, Licensing and Designation Unit which is responsible for drafting policy and regulation for Safety Net endorsement requirements, ongoing oversight and regulation of approved Comprehensive and Essential Safety Net providers.
This position provides oversight and monitoring of the team's ongoing implementation of regulation and reviews and oversees periodic update and re-drafting of regulation when necessary. This position monitors the team's stakeholder engagement and dissemination of information critical to the implementation of the program.
The position works with the Director of Licensing and Designation to represent the statewide behavioral health authority. The position supervises and oversees the quality and performance of a team who has caseloads of safety net providers and behavioral health entity providers, with responsibility for monitoring compliance with licensure and designation regulations, standards of practice and quality. The position monitors the team's performance in reviewing grievance information, auditing providers and completing investigations. In this role, the position provides expert advice on quality standards, management of compliance concerns, and offers the team expertise in technical assistance and how to improve and guide providers towards higher quality including meeting new standards for licensure. The position works collaboratively with other managers across the BHA including within the Statewide programs Technical Assistance and Innovation Division, the Data Standards, Quality and Interoperability Division, and the Policy and External Affairs Division to support an integrated and streamlined approach to BHA monitoring and safety net provider accountability. Additional elements of coordination across the BHA include identifying training and technical assistance priorities for providers, informing policy initiatives, and streamlining response to stakeholder feedback.
Primary Job Duties:
Oversight, Monitoring, and Compliance of the full BHA Safety Net Provider Caseload
As a supervisor of positions with caseloads of providers for monitoring, this position provides oversight, expertise and support to staff members to deliver high quality, consistent and equitable monitoring, oversight and compliance in accordance with rule. This includes providers designated as specific levels of safety net providers, including those that receive a Behavioral Health Entity License.
·Oversee and ensure that a schedule of routine review of complaints and critical incidents reports for providers on caseload is completed and hold the team accountable to deadlines for review.
· Support the development of processes that include efficient and complete response to public and stakeholder complaints, concerns or reported regulatory negligence about providers from the team
· Review and edit team responses to stakeholder complaints, concerns or regulatory negligence
· Track trends across caseloads of provider trends and share feedback with other Divisions on core areas for technical assistance, training and program improvement to address gaps in care and quality
· Oversee schedule and completion of team's completion of routine visits of providers with review of policy and procedure, clinical guidelines, clinical documentation and regulatory requirements review
· Provider oversight and decisions on coordination with other agencies on payment incentives or withholds as determined by quality and compliance for future value-based payment structures for safety net designated providers.
· Summarize aggregate data on monitoring and compliance outcomes with the Director of Licensing and Designation.
· Oversee and approve updates to the leadership (routine and urgent) on complaints and critical incident reports.
· Review and approve licensure or designation changes and technical assistance recommendations and solutions provided to the BHA leadership for specific complaints or critical incidents.
· Provide aggregate summary data as requested to BHA Advisory Council on provider quality data or other items as appropriate.
Oversees Licensing and Approval of Safety Net Providers
This position supervises the team and process for routine initial and renewal inspections for agencies applying for, or seeking to renew Behavioral Health Provider Designation, Controlled Substance License and in the future Safety Net Designations to be designed.
· Provider oversight and supervision to staff conducting licensure renewal audits for Behavioral Health Provider Designation and Controlled Substance License under current regulation and administrative rule.
· Provide direction and solutions when questions or concerns arise and support resolution for the BHA and providers throughout the initial and renewal licensure process.
· Provide routine updates to BHA leadership on the status of licensure and renewal and deliver accountability with detailed reporting on any specific provider licensure status as needed by leadership.
· Oversee and provide supervision to staff when questions arise determining whether or not an agency should be licensed for substance use disorder services and/or designated for mental health treatment. This position may also oversee facilities that also provide adult substance use treatment or mental health services.
· As the safety net is expanded, support education, training and compliance monitoring of the team with new facility @types including hospitals and primary care facilities.
· Provide technical assistance to collateral agencies, provider networks and individual providers to facilitate understanding of safety net regulations and provider practices
· Monitor through close supervision the review of complaints and other critical incidents as part of the renewal process.
Supervision
Supervises five Safety Net Unit staff members to ensure high quality and timely external products and internal products for monitoring, oversight and compliance in accordance with rule.
· Completes all aspects of managing the performance of individuals reporting directly to the position to include performance assessment, establishing, and monitoring goals, and taking steps to improve performance.
· Implements systems to ensure timely completion of tasks assigned to this work unit including tracking of work plans, development of dashboard measures, standing reports and other performance monitoring tools.
· Participates in Q&S Leadership Team meetings to co-create licensing and enforcement infrastructure, improve Division outcomes, establish a thriving workforce
· Initiates the hiring process, provides subject matter expertise to HR during comparative analysis process, interview applicants, and makes hiring decisions.
· Reviews and approves leave requests and work time (KRONOS)
· This position may be called upon to perform tasks or undertake special assignments or projects deemed necessary by the BHA, but not specifically referenced in the above duties.
Policy, Licensure & Designation Requirements, Standards of Practice Development for Safety Net Providers
This position is involved in the development and design of regulation including licensure and designation requirements for Behavioral Health Safety Net. This includes the following:
· Coordinate with other relevant divisions within BHA to design policy, standards of practice and licensure requirements for safety net providers
· Monitor national trends in behavioral health safety net standards and accountability structures to leverage emerging best practice and lessons learned to inform Colorado's regulatory design and revision
· Coordinate the team's engagement with other state agencies to receive feedback on policy, standards of practice and licensure requirements for safety net providers
· Review and approve team drafting of regulation
· Oversee the team's engagement of stakeholders and coordinate efforts with the Regulatory Affairs Unit and ensure team incorporates stakeholder feedback
· Review written drafts of responses to all written and oral stakeholder testimony drafted by the team.
· Oversee the presentation of the team's presentation of draft rule to the Colorado Department of Human Services Board
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications
Experience Only:
A minimum of (8) eight years of experience working in a behavioral health setting.
OR
Education and Experience:
A combination of related education such as Social Work, Human Services, Psychology, Behavioral Health and/or relevant experience within behavioral health equal to eight (8) years.
Preferred Qualifications
Experience supervising a team responsible for compliance monitoring and regulatory actions or delivering behavioral health services
Experience in quality assurance, monitoring, and compliance for healthcare or behavioral health providers.
Experience with licensing, approval, inspection, or investigation activities for behavioral health care providers or similar entities.
Experience in policy or regulation development related to behavioral health licensure, designation, or standards of practice.
Conditions of Employment:
This position is delegated as a remote position. The employees must maintain a home office and workstation free of distraction.
internet, and possibly phone to complete required job duties or report to the office when needed.
Standard Background - Name check, TRAILS, CMS, and JBITS
Current/Valid and unrestricted US Driver's License
The position is to travel to meetings and/or conferences as needed.
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgment of the department's action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
A standard appeal form is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Supplemental Information
How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)
The Assessment Process
For additional recruiting questions, please contact Stacy.Chinea@state.co.us
About Us:
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program MotivateMe
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .
Our Values:
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~
Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support)
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
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If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.
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Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.
05
Describe your experience in overseeing and monitoring compliance with regulatory requirements, particularly within behavioral healthcare services. Provide specific examples of how you have ensured high-quality and compliant behavioral health services.
06
Explain your approach to staff supervision, including performance management, goal setting, and fostering a culture of accountability and effective problem-solving, especially when balancing relationships with providers and regulatory compliance.
07
Discuss your involvement in developing and designing policy and procedure. How do you integrate stakeholder feedback into policy development?
Required Question
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