At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
NOTE: This position is not eligible for current or future visa sponsorship.
Fraud Strategy Risk and Compliance is hiring a leader with oversight of Controls and Issues Management. This role will help ensure operational, regulatory, and compliance risks are identified, assessed, and mitigated through robust controls and timely resolution of issues. Through credible challenge and collaboration within Fraud Strategy and other 1LOD and 2LOD teams, this leader will build relationships rooted in accountability, transparency, and continuous improvement. Successful candidate will be responsible for managing the design, implementation, and maintenance of effective controls across the organization in addition to managing formal Issues that Fraud Strategy owns or might be impacted by. Specific duties will include but are not limited to:
Controls Management
Develop and maintain a comprehensive control inventory aligned with business processes and risk profiles.
Partner with Fraud Strategy business units to assess control effectiveness and identify gaps.
Lead BLQA control testing activities and ensure timely remediation of deficiencies.
Support internal and external audits by providing documentation and evidence of control activities.
Monitor regulatory changes and ensure controls are updated accordingly.
Issues Management
Oversee the end-to-end lifecycle of issues, including identification, documentation, root cause analysis, remediation planning, validation, and closure.
Ensure issues are accurately categorized, prioritized, and tracked.
Facilitate forums to review potential issues, issue updates, and escalated concerns to ensure remediation and accountability.
Provide reporting and insights to Fraud Strategy leadership on issue trends, themes, and emerging risks.
Drive continuous improvements within issue management processes through credible challenges and effective collaborations aimed to build partnerships across the enterprise.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically more than 10 years of applicable experience
Preferred Skills/Experience
Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
Advanced understanding of the business line's operations, products/services, systems, and associated risks/controls
Thorough knowledge of Risk/Compliance/Audit competencies
Strong leadership and management skills of processes, projects and people
Effective written and verbal communication skills
Strong analytical, problem-solving and negotiation skills
Proficient computer skills, especially Microsoft Office applications
Applicable professional certifications
NOTE: This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
NOTE: This position is not eligible for current or future visa sponsorship.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
