Back to Jobs search

Client Advisor

Hendrick Automotive Company • Richmond, VA • 11h ago

Rick Hendrick Chevrolet Buick GMC

Location: 12050 W Broad Street, Richmond, Virginia 23233

Summary:

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

Supervisory Responsibilities:

This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Meets dealership sales goals.

Greets customer and determines make, @type, and quality of vehicle desired.

Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.

Suggests optional equipment for customer to purchase.

Computes and quotes sales price, including tax, trade-in allowance, and discount.

Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.

Arranges for delivery and registration of vehicle.

Researches availability of models and optional equipment.

Engages in business development.

Addresses customer concerns.

Maintains CSI at or above Company standards

Maintains an organized, clean and safe work area

Participates in required training

Records all hours worked accurately in company timekeeping system

Follows Safeguards rules and regulations.

Demonstrates the Company's Core Values

Complies with Company policies and procedures

Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

v High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

v Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

v up to 3 years

o 3-5 years

o 5+ years

Education/Experience:

Prior sales and/or customer service experience desired.

Certificates and Licenses:

v Valid Driver's License

o Automobile Salesperson License

Computer Skills:

Intermediate knowledge of Microsoft Office products. Intermediate ability to learn web applications for customer management.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Requirements:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf.

Similar Jobs

Bank Teller

Adecco US, Inc. • Richmond, VA • 1h ago

Finance, Accounting & Banking

Adecco is assisting a local client recruiting for Bank by Mail Teller opportunities in Richmond, VA. This is an excellent opportunity to join a company that values accuracy, customer satisfaction, and professional growth...

1h ago

Go to Apply

EReferral Specialist Home Health Per Diem

CenterWell • Richmond, VA • 2h ago

Hospital & Medical

Become a part of our caring community and help us put health first The E-Referral Specialist is an integral part of the referral process as this role is the initial contact point for the client or referral source to prom...

2h ago

Go to Apply

AI Solutions Architect

Red River • Richmond, VA • 5h ago

IT & Engineering

Red River is seeking a highly skilled AI Solutions Architect to design, develop, and implement cutting-edge AI and data analytics solutions that drive business transformation. The ideal candidate will possess a deep unde...

5h ago

Go to Apply

AAA Retail Sales Associate (In-Store Sales )

AAA Mid Atlantic • Richmond, VA • 6h ago

Retail & Hospitality

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every...

6h ago

Go to Apply

Actuary, Valuation

Humana • Richmond, VA • 6h ago

Finance, Accounting & Banking

Become a part of our caring community and help us put health first The Actuary, Valuation is responsible for estimates of short term and long term reserves required for unpaid claim liability, active life reserves, and o...

6h ago

Go to Apply

Port Operations Manager - Diego Garcia

Amentum • Richmond, VA • 7h ago

Management & Administrative

This opportunity is contingent on contract award. Port Operations Manager Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations Ensuring that all operations compl...

7h ago

Go to Apply

Senior Manager, Software Engineering, DevOps (Cloud Operations Resilience Engineering)

Capital One • Richmond, VA • 7h ago

Management & Administrative

Senior Manager, Software Engineering, DevOps (Cloud Operations Resilience Engineering) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collabor...

7h ago

Go to Apply

CMMS Account Manager (Remote)

CBRE • Richmond, VA • 8h ago

Management & Administrative

CMMS Account Manager (Remote) Job ID 235401 Posted 25-Aug-2025 Service line GWS Segment Role @type Full-time Areas of Interest Digital & Technology/Information Technology, Engineering/Maintenance Location(s) Remote -...

8h ago

Go to Apply

Account Manager II - RE Expansion

Lumen • Richmond, VA • 8h ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

8h ago

Go to Apply

Entry-level Life Sciences Analyst

Cognizant • Richmond, VA • 9h ago

Entry-level Life Sciences Analyst Position Overview Life sciences organizations are under pressure to innovate their processes as fast as possible. Thirty of the top global pharmaceutical companies work with Cognizant. W...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.