Logistics Specialist (FL)

Aston Carter • Orlando, FL • 12h ago

Job Title: Logistics Specialist (FL)

Job Description

The Logistics Specialist is responsible for executing customer vehicle relocation services orders and supporting business operations. This role includes managing customer order execution, coordinating with various contacts through email and telephone, and maintaining accurate data within the CRM system.

Responsibilities

Manage execution of customer orders by coordinating and scheduling the timely pickup and delivery of customer vehicles, ensuring customer instructions are followed precisely.

Ensure orders are efficiently executed, including linking multiple orders and overseeing additional services such as vehicle detailing, titling/registration, and placement into storage.

Communicate effectively with staff, independent contractors, and pickup and delivery contacts through email, telephone, and CRM, escalating issues to management as needed.

Update CRM activities and notes promptly, maintaining accurate data after each communication, including uploading photos and scanned documents.

Ensure compliance with company policies and procedures, as well as applicable DOT regulations and Federal, State, and Local laws.

Calculate and offer flat fees on orders by emailing bid sheets to independent contractors in the manager's absence or as directed by management.

Manage the storage facility, overseeing the daily operations and tracking vehicles using VIN and order verifications.

Check vehicles in and out, review for damage and issues, take inventory of items left in vehicles, and move vehicles within the lot.

Maintain an accurate inventory of vehicles in the lot, ensuring they start and communicating issues to headquarters for resolution before reactivation.

Essential Skills

High School Diploma

Ability to learn and utilize company systems and equipment effectively.

Outstanding customer service skills and the ability to provide up-to-date information to keep customers informed.

Time management skills, with the ability to follow through to completion.

Confident, assertive, and decisive in responding and taking responsibility for position requirements.

At least 6 months of customer service experience; inventory experience is a plus.

Additional Skills & Qualifications

Strong Microsoft Office Excel, data entry, and CRM experience.

Typing skills with a minimum of 37 WPM.

Strong written and verbal communication skills.

Experience in logistics, scheduling, and coordinating.

Comfortable working in a fast-paced office environment.

Ability to manage several concurrent projects with high attention to detail and accuracy.

Advanced computer skills.

Work Environment

This position is on-site in Orlando, FL, with working hours from Monday to Friday, 8 AM to 5 PM. The role involves working in a fast-paced environment similar to the Outside Operations role, with the expectation of being comfortable communicating with independent contractors (truck drivers) and serving as their main point of contact. The position offers the opportunity to be part of a growing, women-owned fleet transport company with potential for growth across various departments.

Job Type & Location

This is a Contract to Hire position based out of Orlando, FL!

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Orlando,FL.

Application Deadline

This position is anticipated to close on Aug 26, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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