At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal.?Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.?Learn more at https://www.jnj.com
Job Function:
R&D Operations
Job Sub Function:
Clinical Trial Project Management
Job Category:
Professional
All Job Posting Locations:
Horsham, Pennsylvania, United States of America, Jacksonville, Florida, United States of America, Raritan, New Jersey, United States of America, San Diego, California, United States of America, Spring House, Pennsylvania, United States of America, Tampa, Florida, United States of America, Titusville, New Jersey, United States of America
Job Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
United States - Requisition Number: R-027240
Toronto, Canada - Requisition Number: R-029840
United Kingdom - Requisition Number R-029838
Belgium, Spain - Requisition Number: R-029842
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
Johnson & Johnson Innovative Medicine R&D is recruiting for a Manager, Global Clinical Operations Learning and Training. This position is a hybrid role and can be located in Spring House, NJ; Horsham, PA; Raritan, NJ; Titusville, NJ; San Diego, CA; Jacksonville, Florida; Tampa, Florida.
The Clinical Trial Learning and Training (CTLT) organization develops and implements training strategies and designs for clinical trial training and Global Clinical Operations (GCO) functional role-based global onboarding programs. This includes determining training needs, developing, and implementing strategic learning initiatives, and leveraging resources to deploy the training plan. CTLT delivers impactful learning and training programs that address gaps and build capabilities to meet future needs while ensuring compliance with relevant Regulations, Standards, and Good Clinical Practice. The organization aims to enhance the effectiveness of learning for those conducting clinical trial activities, improve site engagement/satisfaction and enhance preparedness of GCO roles that support portfolio services.
The Manager, GCO Learning and Training will be responsible for instructional design and training delivery of role-based training programs across relevant GCO roles and functions. Activities will include development of training content, facilitation and/or delivery of training, knowledge management, serving as a training point of contact, and collaborating with key stakeholders. This individual will consult with management, employees, and departments to identify training needs and achieve the result of an effective training solution. Implement measurement methods for evaluating training effectiveness against the needs of the business. Suggest improvements to training events, programs, and materials to improve effectiveness and meet evolving needs of the business. Review summary of training program assessment data, participant attendance reports and submit to management with recommendations.
Principal Responsibilities:
Training and Knowledge Management:
Understands intended training roles and skills to connect training content and approaches to delivery as part of onboarding and development activities of trainees.
Support the design, development, deployment, and administration of training programs that support internal business objectives.
Keep abreast of training and development research, new materials, methodologies and utilize new/creative training modalities for delivery of training.
Manage instructional design in creating, delivering, maintaining, and evaluating instructor led and eLearning training programs in support of training initiatives and educational programs.
Obtain feedback and evaluate data from training programs and makes recommendations for changes to materials.
Collaborate internally and externally to ensure training items are appropriately set up, deployed and/or retired and stores documents according to departmental procedures.
Contribute to shaping the approach that will support continuous learning and knowledge management.
Perform other duties as assigned by department leadership.
Training Point of Contact:
Serve as a point of contact within the region for role-based training questions.
Collaborate with local and central business partners to support inspections and office audits as needed for GCO training insights.
Define, produce and analyze GCO staff training related data/metrics, as applicable.
Collaboration with Key Stakeholders:
Routinely connect with training peers to ensure a globally aligned training program.
Work directly with training coordinators for calendar management and digital experts for high quality delivery modalities.
Interact with supporting vendors to support development and delivery of training.
Routinely connect with champion/subject matter expert networks to ensure proper support network for content and training delivery is in place.
Engage with R&D Quality and Training Curricula owners, as applicable.
Routinely connect with trainees for direct feedback and continuous training improvement.
Liaise with end-users, process owners, business owners, quality representatives, IT support and other functions supporting training activities.
Qualifications:
A minimum of a Bachelor's degree required.
A minimum of 8 years of relevant experience in training and operations is required.
A minimum of 6 years of experience in the healthcare industry (Pharmaceutical, Medical Device/MedTech, Consumer) is required.
Knowledge of clinical research activities is required.
Knowledge of the overall drug development process is preferred.
Understanding of adult learning principles and practices, and instructional design for various modalities is required.
Knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs is required.
Experience in R&D process requirements to successfully drive training productivity, strategy optimization, process improvements and efficiencies, including development and management of training content, approaches, and delivery, is required.
Demonstrated project leadership skills required.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, One Note), Office 365, SharePoint (or similar collaborations tools) and graphical tools is required.
Must have excellent written and oral communication, interpersonal and presentations skills.
Must have strong networking and relationship building skills.
Must have strong leadership, influencing and problem-solving skills.
The ability to translate data into information and strategies into executable action plans is required.
The ability to independently plan, organize, coordinate, manage and execute assigned tasks is required.
The ability to collaborate with all levels in a matrix organization is required.
This position will require up to 10% travel.
The anticipated base pay range for U.S. locations is $115,000 to $197,800.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Employees are eligible for the following time off benefits:
Vacation - up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
Holiday pay, including Floating Holidays - up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
This job posting is anticipated to close on September 8. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson are committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.
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