Consumer Consultant

KeyBank NA • Cleveland, OH • 5h ago

Location: 4224 Ridge Lea Road - Amherst, New York 14226 Job Summary The Consumer Consultant will be part of a team that is responsible for enhancing transparency and building consistency and collaboration across Consumer Product Management with a risk-based focus. Brings an innovative, growth mindset that will be instrumental in process improvements, execution of initiatives and facilitating the desired outcomes. ESSENTIAL JOB FUNCTIONS

Lead special projects to support business goals and client needs.

Ensure consumer client initiatives align with business strategies.

Develop and use business and performance data, presentations, and meetings.

Analyze data to produce insight.

Identify, track, and escalate issues; ensure risk mitigation.

Operate independently, influence peers and leadership, and drive best practice adoption.

Review and recommend process improvements.

Collaborate with cross-functional teams to align stakeholder efforts in the consumer bank.

Coordinate work required for executive updates and presentations, and assist with

preparing presentations to senior leaders

Recognize and escalate risks while maintaining robust control procedures and team processes.

REQUIRED QUALIFICATIONS

Bachelor's degree in business or related field, or equivalent experience

At least 7 years in financial services

Proven project management skills leading medium to large multi-functional projects

Strong analytical, process, and conceptual abilities

Skilled at explaining complex concepts clearly to stakeholders, leaders, and sales teams

Excellent teamwork and interpersonal skills, with the ability to communicate effectively across all levels of management

Proven capability to collaborate with support partners and influence teams across different locations

Skilled at maintaining a results-driven approach and responding with a strong sense of urgency

Committed to fulfilling responsibilities, overcoming obstacles, and optimizing resources to achieve high-quality outcomes

Able to work independently with minimal guidance or supervision

Demonstrated expertise in leading high-quality execution with a thorough focus on risk management

COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $85,000 to $120,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 09/21/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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