Analyst, Business Quality (Remote)

Molina Healthcare • Grand Rapids, MI • 3h ago

Job Description

Job Summary

Assist business teams with developing requirements for major projects of considerable complexity, prepares system design specifications, conducts research to resolve customer initiated issues related to core systems processing, and coordinates and manages project teams in the development of large multi-system, multi-platform projects. This position is responsible for implementing the test approach, strategy for test automation and test analytics, enforcing test quality standards, and providing whole project support and oversight. In addition to integration with other projects. Responsible for accurate and timely creation and execution of UAT test artifacts and tasks.

Knowledge/Skills/Abilities

Works closely with customer to develop requirements for major projects of considerable complexity.

Prepares general system design specifications.

Creates, reviews, analyzes and estimates project requests.

Performs research and analysis of customer initiated inquiries and requests, leveraging extensive programming experience and utilizing technical tools as necessary to debug/analyze problems.

Fields direct questions from Molina Operations Staff regarding business, technical and operations rules.

Develops technical solutions to business and system problems.

Provides excellent customer service to internal and external customers handling all aspects of client relations concerning technical projects, including notifying the client of implementation schedules and coordination and assistance in presentation of results.

Develops, reviews and validates test results per requirements.

Create, present, and execute functional and acceptance test cases in accordance with the requirements of the solution/project.

Manage moderate project test tasks from requirements review through deployment, including work assignment, prioritization, issue triage etc.

Understands other MMIS changes in process that may impact the customer, and notifies the customer of such changes well ahead of their implementation.

Evaluate and test new or modified software products and validate documentation prior to release.

Prepare and design test plans and test cases with the help of testing lead for both new and existing features (regression testing).

Vendor Management: Provides single point of contact for various vendors (software and interfaces). Coordinates installation, upgrades, problem investigation and resolution.

Supports Integrated Test Facility (QA), as needed.

Able to work in a project team setting while also able to complete tasks individually within the provided timeline or as needed, accelerated timeline to meet the desired deployment deadline.

Job Qualifications

REQUIRED EDUCATION:

Bachelor's Degree in Business Administration or Information Technology or equivalent combination of education and experience .

REQUIRED EXPERIENCE:

3-5 years' experience in a combination of applicable business and business systems

Computer Science or Info tech

Testing experience required

Data analytics

Familiarity w/SDLC Methodologies: Agile, waterfall, etc.

PREFERRED EXPERIENCE:

SQL expertise

Excel expertise

Medicare, Medicaid, Marketplace claims expertise

PHYSICAL DEMANDS:

Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $68,640 - $107,099 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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