Private Bank - Client Skills Training Designer and Facilitator - Vice President

JPMorgan Chase • New York, NY • 6h ago

Our team focuses on building engaging training programs and impactful experiences to help our AWM Analysts and Global Private Bank Advisors and Sales Managers harness the collective power of our firm.

Job summary:

As a Private Bank - Client Skills Training Designer and Facilitator - Vice President on the Client Skills Training and Practice Management US Private Bank team, you will partner closely with Global Private Bank Analysts and Sales Professionals across the globe. You will possess relevant experience, a deep understanding of the client skills and practice management concepts that are key to an Analyst and Advisor's success, and interest and skill in building and empowering elite advisors and specialists of tomorrow is paramount.

Job responsibilities:

Develop and implement our Client Skills Training Strategy and Programs built for AWM Analysts and Private Bank Advisors, ensuring alignment with business objectives and participant needs.

Understand the practices of high-performing Analysts and Advisors and use this knowledge to build collateral for training programs, ensuring content relevance and effectiveness.

Oversee the development, facilitation, management, and marketing of training experiences, including detailed planning and execution of logistics, operations, and participant engagement.

Lead the planning, facilitation, and execution of training experiences, managing the project plan and ensuring smooth participant engagement and successful program delivery.

Collaborate with global faculty, HR partners, business stakeholders, and program sponsors to design and implement training programs, ensuring strategic alignment and seamless coordination.

Design comprehensive program curricula, craft engaging presentations, and manage in-person training experiences, while distributing clear communications to meet training requirements and set participant expectations.

Oversee budget, training resources, project planning, and data integrity, ensuring strong controls and compliance with company policies and regulatory changes.

Required qualifications, capabilities and skills:

3-5+ years work experience; coaching certification and/or experience in Wealth Management business is desired

B.A. degree in related field

Experience designing, building and facilitating training programs or with creating and executing project plans

Ability to articulate complex concepts clearly to differing audiences

Ability to prioritize tasks, work independently, exercise good judgment, troubleshoot and implement changes, and maintain strong attention to detail and organization.

Ability to work with large data sets to pull trends and insights, and provide regular reporting to senior stakeholders

Inclusive leadership skills with the ability to collaborate across different groups and regions

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

New York,NY $114,000.00 - $180,000.00 / year; Chicago,IL $104,500.00 - $160,000.00 / year

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