Customer Service Associate

Walgreens • Rochester, PA • 8h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1662570BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 100 RHODE ISLAND AVE,ROCHESTER,PA,15074

Full District Office Address: 100 RHODE ISLAND AVE,ROCHESTER,PA,15074-02214-10494-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10494-ROCHESTER PA

Similar Jobs

Compliance Cybersecurity Operations Manager

Eaton Corporation • Moon Township, PA • 4h ago

Management & Administrative

Eaton's Corporate Sector division is currently seeking a Compliance Cybersecurity Operations Manager. Relocation offered. The expected annual salary range for this role is $130500.0 - $191400.0 a year. Please note the sa...

4h ago

Go to Apply

Sr. Manager Growth Marketing

ADP • Coraopolis, PA • 6h ago

Management & Administrative

ADP is hiring an experienced Senior Manager Growth Marketing , with expertise in B2B customer acquisition, client upsell/cross-sell campaign development, and project management, along with prior experience in client advo...

6h ago

Go to Apply

Manager, Radiation Protection Training

Westinghouse Electric Company • Cranberry Township, PA • 13h ago

Management & Administrative

Reference #: 27435 Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable ass...

13h ago

Go to Apply

Inventory and Logistics Administrative Assistant

Adecco US, Inc. • Warrendale, PA • 13h ago

Management & Administrative

We are searching for a Inventory and Logistics Admin for a manufacturer in Warrendale, PA. Responsibilities and Duties: Support coordination of transportation with our third-party depots, to meet customer shipment reques...

13h ago

Go to Apply

Operations Manager

CVS Health • Aliquippa, PA • 1d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1d ago

Go to Apply

Manager - Production Equipment

WESCO • Warrendale, PA • 1d ago

Management & Administrative

As the Manager - Production Equipment(Material Handling Equipment), you will be responsible for leading the procurement, maintenance and servicing of all equipment across our global distribution network. Accountable for...

1d ago

Go to Apply

Senior Project Manager

Westinghouse Electric Company • Cranberry Township, PA • 1d ago

Management & Administrative

Reference #: 25967 Welcome to the future of nuclear energy, where Westinghouse Electric Company is leading the field with expertise and innovation to shape the power of tomorrow.At Westinghouse, innovation is in our DNA....

1d ago

Go to Apply

CUSTOMER SERVICE REP II - SSC

Mohawk Industries • Cranberry Township, PA • 3d ago

Management & Administrative

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us th...

3d ago

Go to Apply

Customer Service Associate

MSA Safety Inc. • Cranberry Township, PA • 3d ago

Management & Administrative

MSA, The Safety Company Customer Service Associate US-PA-Cranberry Twp Requisition ID: 2025-8853 Type: Full-Time of Openings: 1 Category: Customer Service Overview Are you someone who is passionate, motivated, and driven...

3d ago

Go to Apply

Sr. Customer Solutions Engineer

Westinghouse Electric Company • Warrendale, PA • 3d ago

Management & Administrative

Reference #: 23754 Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable ass...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.