Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply. Responsibilities VA Careers - Social Work: https://youtube.com/embed/enRhz\ua\UU The incumbent performs case management services of all referrals from assigned clinical areas for those active-duty service members and eligible Veterans, including combatants and their families. The incumbent provides coordination and oversight of assigned clinical areas to include compliance with medical center policies and national directives. Additionally, the incumbent has administrative oversight of the Care Coordination and Integrated Case Management model of care. Administers the short- and long-term planning , budgeting , and provisioning of the Providence, RI Polytrauma Support Clinic Team. Provides authoritative recommendations to the Service Chief regarding possible need for programmatic changes at the medical center to improve Polytrauma/TB I service delivery or improve compliance to national standards. Manages the facility's SCI Primary Care Clinic and coordinating SCI treatment services provided to Veterans. Provides oversight for Care Coordination and Integrated Case Management (CCICM) model of care for the medical center. Coordinates and manages services that include screenings, intake, assessment and evaluation and long- term case management of patient referrals for services in all assigned clinical areas. Screen all potential TBI patients for specialized needs and services for all patients residing in the PSCT's Primary Service Area (PSA). Evaluates results of PSCT efforts through performance improvement monitors including national performance wait times, TBI screening, patient satisfaction surveys, referral site surveys, etc. Develops, selects, and monitors quality and performance measures for process improvement and patient satisfaction; reviews and analyzes various reports and complex data involving trend analysis relating to quality improvement to ensure desired outcomes. Educates and counsels Polytrauma/TBI Veterans concerning the various VA and non-VA benefits and services available to them. Coordinates of all psychosocial care provided while patient is in active rehabilitation program at VA Providence or community based rehabilitative programs. Compiles final reports of evaluation efforts and establishes administrative controls aimed at ensuring remedial actions are completed as proposed. Work Schedule: Monday thru Friday, 8:00am - 4:30pm Telework: Available (Ad-hoc) Virtual: This is not a virtual position. Functional Statement #: F07926 Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Karen Chapman karen.chapman@va.gov, the EDRP Coordinator for questions or assistance on how to begin the application process. Learn more Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Notifications: Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and @type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is eligible for coverage by a Bargaining Unit, but is not currently represented. This position is covered by a special rate. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment. This position is in the Excepted Service. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a trial period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Be a citizen of the United States. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade 12 Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Experience and Education: One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities: Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice. Preferred Experience: More than two years of experience: Providing administrative oversight or management to a program area such as policy interpretation, implementation, compliance, and/or consult management. Providing case management services to a specialized population with complex medical and/or mental health comorbidities. Working on an interdisciplinary team. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: The work is generally sedentary. Simple grasping and fine manipulation is required when using a keyboard to access a computer. Social Work position requires moderate lifting and carrying 15-44 pounds, walking and standing for 2 hours. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.