Account Manager

Waseyabek Development Company • Otsego, MI • 1d ago

At Safari Circuits, we are firm believers that our commitment to fostering a family-like atmosphere has a significant influence on both our team and the excellence of the products we produce. Our primary focus lies in the manufacturing of Printed Circuit Board Assemblies (PCBAs) for the global electronics industry. As a dynamic and expanding enterprise, we consistently meet the regulatory requirements of the medical, automotive, and industrial sectors.

Since our establishment in 1985, Safari Circuits has consistently delivered top-tier electronics development and manufacturing services to our valued customers. Over the years, we have demonstrated our ability to provide stability to our ever-growing team. We are now poised to shape a brighter future for our company and are eager to invest in your success.

Job Description

Account Manager

Summary: We are seeking a visionary leader to take on a multifaceted role that demands excellence in customer engagement, project leadership, cost optimization, and the cultivation of a culture dedicated to relentless improvement.

Key Responsibilities:

Strategic Customer Engagement:

Formulate a comprehensive strategy for industry-specific customer engagement, targeting key markets.

Identify and capitalize on growth opportunities to foster long-term client relationships.

Develop and articulate a forward-looking vision for customer engagement, aligning it with the company's long-term strategic goals.

Establish and nurture high-level relationships with key industry stakeholders and decision-makers, positioning the organization as a trusted partner.

Lead the charge in identifying emerging market trends, customer needs, and potential opportunities, driving innovation in our approach.

Champion the development and implementation of tailored, data-driven strategies that maximize customer satisfaction, loyalty, and lifetime value.

Elevate the organization's thought leadership within the industry, actively participating in conferences, panels, and other events to shape and influence the discourse.

Collaborate with cross-functional teams to design and execute comprehensive marketing and communication strategies that resonate with target audiences and enhance brand visibility.

Project Leadership and Oversight:

Lead and oversee the execution of novel projects, ensuring their timely and budget-compliant completion.

Foster seamless collaboration across internal departments to synchronize project activities and resource allocation.

Craft and present project quotations and proposals to clients with precision.

Strategic Cost Management:

Spearhead efforts to maintain and optimize product cost rates, identifying opportunities for efficiency enhancement.

Supervise the final product delivery process, guaranteeing timely and streamlined shipment to our valued customers.

Change Management Excellence:

Navigate product changes through the engineering change request system, orchestrating seamless transitions with minimal disruption.

Provide critical support for quality-related concerns across various departments, contributing to an environment of uncompromising excellence.

Proactive Problem Solving and Continuous Improvement:

Take the lead in proactive problem-solving, dismantling obstacles, and championing a culture of relentless improvement across the entire organization.

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