Functional Business Analyst

Nexagen Networks Inc • Illinois, Illinois • 2w ago

p class="MsoNoSpacing"> Functional Business Analyst Security Clearance Requirement: Current and Active DoD Secret Salary Range: $85K - $105K (The salary range provided is a general guideline. Nexagen Networks considers various factors when determining base salary offers, including the scope and responsibilities of the position, as well as the candidate's experience, education, skills, and current market conditions.) As a Project Management and Business Operations Specialist (Business Analyst - Functional) - Intermediate , you will join a high-performing team dedicated to excellence, innovation, and mission-critical support. At Nexagen, you will drive technological advancements and help secure our nation's future. With outstanding benefits and unparalleled growth prospects, you will thrive in our collaborative and innovative environment. Leverage over two decades of industry expertise to drive transformative innovation and deliver exceptional services across diverse government sectors. Nexagen Networks is a trusted partner to the Department of Defense (DoD) and other federal agencies, including the Army, Air Force, Marine Corps, Navy, and DHS. With more than 20 years of industry expertise, we deliver exceptional lifecycle professional services spanning Research and Development, Cloud Engineering, Digital Modernization, Systems and Software Engineering, DevSecOps, ITSM, Cybersecurity, Satellite Communication (SATCOM), RMF-FedRAMP, Logistics, Training, Exercises, COMSEC, and IT/Networking. ?????? Job Description: We are seeking a technically proficient and business-savvy Functional Business Analyst to support and optimize our enterprise collaboration, analytics, and IT service management platforms. This role will focus on Microsoft 365 technologies (including SharePoint, Teams, and Power BI) as well as Ivanti Service Management (ISM). The ideal candidate will bridge the gap between business needs and technical execution, ensuring seamless platform performance, user adoption, and process alignment. In this position, you will instruct, direct, and check the work of other project engineers. You will be responsible for the completion of assigned engineering projects within budgetary and scheduling guidelines. You will be leading a group of engineers, analysts, and or technicians assigned for the duration of a project or may function as the ongoing lead within a group of engineers associated with one or more technical areas within the telecom function (such as but not limited to: network design engineering implementation or operations slash user support). As such, you will not have formal supervisory responsibilities although you may provide input for project team member performance appraisals. Position Responsibilities: · Develops, deploys, and manages custom Microsoft Teams applications, bots, tabs, and messaging extensions, integrating with Microsoft 365 services to enhance collaboration and productivity within the Teams environment. · Gather and document business requirements for collaboration and analytics platforms. · Translate functional needs into technical specifications and workflows. · Administer Ivanti modules (Incident, Request, Change) and ensure ITIL-aligned workflows. · Customize forms, dashboards, and automation rules to streamline service delivery. · Build and maintain interactive dashboards and reports using Power BI based on business requirements. · Connect and transform data from multiple sources (e.g., Excel, SQL, SharePoint). · Design and manage SharePoint sites, libraries, and metadata to support collaboration and document management. · Implement and maintain permission structures and governance policies. Qualifications: · BA or BS degree + 5 years of experience or AA degree with 7 years of experience · Security+ Certification · 5-years' experience with Microsoft 365 Technologies with demonstrated experience in building custom Teams apps, designing SharePoint sites, and creating Power BI dashboards using data from multiple sources. · Firsthand experience configuring and managing ITSM tools, preferably Ivanti ISM, including customizing forms, dashboards, and automation rules. · Demonstrated ability to gather, document, and translate business requirements into technical specifications, with excellent written and verbal communication skills. Desired Qualifications: · Microsoft Certified: Power Platform Developer Associate (PL-400) · Microsoft Certified: Teams Application Developer Associate (MS-600) · MS-700: Managing Microsoft Teams · MS-900: Microsoft 365 Fundamentals · Microsoft Certified: Power BI Data Analyst Associate · Ivanti Neurons Platform Certification Company Benefits: At Nexagen, we believe in taking care of our team from day one! Enjoy comprehensive benefits including health, dental, and vision insurance, generous paid time off, a matching 401k, and various support programs. We also offer professional development opportunities and additional perks to ensure you thrive both personally and professionally. Join us and experience the difference with benefits that start on your first day ! Our Culture: Join our dynamic team and thrive in a culture that champions flexibility, professional growth, and work-life balance. At Nexagen, we support your continuous learning with comprehensive training and educational reimbursement. We celebrate your achievements and focus on delivering exceptional value to our customers. Be part of a supportive environment where your contributions directly impact our customers' success and propel your career forward. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Nexagen Networks, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #ZR

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