Back to Jobs search

Account Specialist - APS

Jostens • Owatonna, MN • 7h ago

JOB TITLE:

JOB TYPE:

FT - Owatonna, MN

GENERAL DESCRIPTION OR PURPOSE OF JOB:

This is a sales/service position for the Annual Presentation Schools specializing in APS programs and coordinating activities with each account. This role is responsible for the APS ordering system and will work closely with IS to develop and execute new functions, pricing, and process implementation at order-taking sessions.

YOU HAVE:

Required:

High school education or GED.

Minimum of 5 years customer service & sales experience.

Minimum of 5 years Jostens product/system experience.

Strong Jostens systems, products, processes, and overall knowledge of the company.

Excellent organizational skills.

Ability to work independently, making independent decisions and implementing them.

Preferred:

Prior experience at Jostens or 1 year of rep service experience in lieu of.

YOU WILL:

Travel to client sites to establish and maintain strong relationships with key stakeholders, ensuring customer satisfaction and retention.

Proactively develop value-added relationships by understanding client needs and presenting customized solutions that align with Jostens' products and services.

Manage customer experience post-sale, serving as the main point of contact to address questions, resolve issues, and provide ongoing support.

Collaborate with team to ensure seamless delivery and implementation of solutions.

Develop, implement, and maintain efficient order-taking systems that enhance the customer experience and streamline internal workflows.

Monitor system performance and identify areas of improvement, making recommendations for enhancements to maximize accuracy and efficiency.

Coordinate the setup of new accounts, including tooling requirements and system configurations, ensuring accurate and timely execution.

Work closely with team to manage account-specific needs, including product customization and order fulfillment.

Maintain accurate records of account set ups and configurations, ensuring consistency and reliability of data.

LOVE WHERE YOU WORK:

We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.

We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.

We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays.

APPLICATION DEADLINE: August 22, 2025

ABOUT US:

Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products - like yearbooks, letter jackets, class jewelry and championship rings - keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here (https://f.io/HIAsH659) .

AMERICANS WITH DISABILITIES ACT (ADA):

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or 507-431-0216.

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy

Jostens

Go to Apply

Share this job

Similar Jobs

Electrical Engineer

Daikin Applied • Owatonna, MN • 6h ago

IT & Engineering

Make your mark at the world's largest HVAC company Daikin Applied is seeking a talented and eager Electrical Engineer. Electrical Engineer role to research and develop functional specifications, technical designs, and su...

6h ago

Go to Apply

Transportation Safety Manager - Trucking

TraLo • Owatonna • 1d ago

Management & Administrative

Job Title: Transportation Safety Manager – OTR Trucking | $70K–$90K | Home Daily Location : Owatonna, MN Pay : $70,000–$90,000 per year (based on experience) About the Role: We’re hiring a Transportation Safety Manager...

1d ago

Go to Apply

Safety Manager - OTR Trucking

TraLo • Owatonna • 1d ago

Management & Administrative

Title : Safety Manager - OTR Trucking Location : Owatonna, MN Pay : $70,000-$90,000/yr Position Overview: We are seeking an experienced and detail-oriented Safety Manager to oversee and manage all aspects of our safety...

1d ago

Go to Apply

Utility, Whse (2nd Shift)

LAKESIDE FOODS INC • Owatonna, MN • 3d ago

At Lakeside Foods and our family of companies, we're committed to providing wholesome foods to enrich people's lives through food. We are a culture that pursues our vision of growth and innovation with passion, confidenc...

3d ago

Go to Apply

Liquor Clerk

Coborn's, Incorporated • Waseca, MN • 3d ago

Management & Administrative

Overview We're hiring for a Liquor Clerk to join our liquor store team! The Liquor Clerk is responsible for efficiently and effectively breaking down deliveries, stocking the shelves, building displays with products, ope...

3d ago

Go to Apply

R&D Lab Technician

Life Fitness • Owatonna, MN • 3d ago

IT & Engineering

Join us as we empower the world to work out, creating healthier lives together. Are you passionate about fitness, hands-on innovation, and bringing fitness equipment to life? Life Fitness / Hammer Strength is looking for...

3d ago

Go to Apply

Assistant Store Manager - Store 703018

Sherwin-Williams Co. • Owatonna, MN • 3d ago

Retail & Hospitality

The Assistant Store Manager works with the store manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store operations, including customer service...

3d ago

Go to Apply

Housekeeper

Ecumen • Owatonna, MN • 3d ago

Retail & Hospitality

Description The Housekeeping Assistant is responsible for maintaining Ecumen facilities in a clean, sanitary, orderly and attractive condition. This position is responsible for providing a pleasant living environment for...

3d ago

Go to Apply

Precision Assembler J

Bel Fuse Inc. • Waseca, MN • 3d ago

Manufacturing & Warehouse

Continue your journey as a Precision Assembler J at Cinch Connectivity Solutions. You'll operate a variety of machines assembling parts and sub-assemblies. Our Assembly team is proud of their contributions supporting the...

3d ago

Go to Apply

Beauty and Wellness Consultant

Walgreens • Faribault, MN • 3d ago

Management & Administrative

Job Description: Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.