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Administrative Assistant

City of Asheville • Asheville, NC • 12h ago

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Administrative Assistant

Salary

$39,721.50 - $59,592.00 Annually

Location

Asheville, NC

Job Type

Full Time

Job Number

2025-01686

Department

Human Resources

Division

Human Resources Admin

Opening Date

08/20/2025

Closing Date

9/3/2025 5:00 PM Eastern

Description

Benefits

Questions

Summary

About our opportunity:

The City of Asheville is seeking qualified applicants for the position of Administrative Assistant I in the Human Resources department. The main responsibilities of this position include assisting the department in administrative activities by performing a variety of administrative and technical functions. Work is often characterized by its variety, time-sensitive and confidential nature, requiring excellent customer service and critical thinking skills. You are also responsible for interacting with employees, applicants and the community. You must exercise independent judgment and discretion in initiating and completing assignments; handling complex situations requiring considerable tact and knowledge of applicable policies, procedures, and programs.

What you'll be doing:

Process HR documentation (e.g., employee records, benefits forms, performance evaluations).

Enter data into computer systems (e.g., employee database, payroll system).

Provide customer service (e.g., answer HR questions, distribute forms, resolve complaints).

Process incoming/outgoing mail (e.g., sort, open, distribute, scan, and send mail).

Operate office equipment (e.g., send and receive faxes, replenish paper supply).

Perform clerical support (e.g., @type and send emails, copy and distribute documents).

Communicate with stakeholders (e.g., HR leaders, employees, vendors, customers).

Use computer applications (e.g., word processing, spreadsheets, databases) to complete work tasks).

Performs related work assignments as required.

Benefits:

Hiring Rate: $20.37

13 paid holidays, 12 paid sick days, and 10 paid vacation days

Full access to the City of Asheville's benefit suite including Medical, Dental, and Life insurance options

Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds

Other things to know:

Non-exempt and in-person position

Full time 37.5 hrs/week, 8:30 am - 5:00 pm

About you:

We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered :

Education: High school diploma or GED required. Associate's degree preferred.

Experience: Supplemented by one year of experience in customer service, clerical work, or administrative support; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Human Resources experience preferred.

Certification: Public Notary (preferred).

Persons of all genders and races are encouraged to apply.

About us: The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity. The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices, relationship building and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. The City of Asheville is proud to be a second chance employer. The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

To view our comprehensive benefits package, click here (https://www.ashevillenc.gov/department/human-resources/compensation-and-benefits/) .

Select your highest level of education:

High School/GED

Associates Degree

Bachelors Degree

Masters Degree

Doctorate

How many years of relevant experience do you have in administrative work?

Less than 1 year

1 - 3 years

3 - 5 years

5 - 10 years

10 or more years

Are you a Public Notary? (Preferred)

Yes

What is your experience with Google Suite or other relevant software?

Do you have experience in Human Resources? (Preferred)

Yes

Are you available to work in person in an office setting Monday through Friday?

Yes

Do you have experience providing customer service including answering questions and resolving complaints?

Yes

Required Question

Employer

City of Asheville

Address

City of Asheville PO Box 7148 Asheville, North Carolina, 28802

Phone

828-259-5690 - Apply Online! - EOE

Website

http://www.ashevillenc.gov/jobs

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