Summary Serves as a Liaison or team leader for large, challenging and complex work activities related to the integration and operation of telecommunication services provided by the FAA Telecommunications Infrastructure (FTI), FAA Enterprise Network Services (FENS), FAA Voice Enterprise System (FAVES) telephone system, FAA Radio Communication Link (RCL). Responsibilities Serves as the Liaison for large work activities related to the integration and operation of telecommunication services provided by the FAA Telecommunications Infrastructure (FTI) and FAA Enterprise Network Services (FENS). Performs work requiring agency-wide leadership for highly complex and challenging technical activities associated with analyzing, designing, modifying, developing, installing, repairing, fabricating, maintaining, or evaluating the most complex systems for which the FAA is responsible. Applies experience and expert technical knowledge to monitor and evaluate trend data on a nationwide basis and to develop workable solutions for sustaining the National Airspace System (NAS). Uses innovative concepts and approaches to address unanticipated situations adversely affecting operationally critical systems of the National Airspace System (NAS). Is considered a technical expert within the FAA for assigned systems or specialty area and their technical decisions are considered authoritative in area of expertise. The position performs the following work tasks/assignments: Identities and resolves highly complex issues concerning telecommunications services which may cross organizational boundaries and impact strategic objectives. Collaborates with National Defense Program team as needed with performance and restoration of NDP Services. Assists the Telecommunications District Teams regarding service improvements plans for vendor leased services that do not meet service level agreements. Defines, organizes, and assigns resources to accomplish organizational objectives. Allocates resources to accomplish large work activities within established schedules. Draws on experience to resolve unusual problems and may create new solutions and policy interpretations as the situation requires. Provides policy guidance and instruction to others, both internally and externally. Authority to commit the necessary resources to accomplish the agency's mission. Establishes and manages program goals and objectives; formulates project plans and presents them to upper management. Collaborates with customers at high organization levels both inside and outside the FAA to resolve complex issues to ensure the integrity of NAS. As needed, acts as mediator between multiple air traffic entities to prioritize the shut down and restoration of facilities, systems, and services to prevent activities from disrupting air traffic operations. Maintains the highest degree of technical knowledge on integrated systems within a broad area of expertise. Keeps abreast of changes in technology and the new systems coming on-line. Provides recommendations to senior level managers for enhancement of systems and air traffic operations. May represent the FAA as a senior technical point of contact. Develops briefing papers for FAA senior-level executives and external organizations on significant interruptions or events. Presents briefings to obtain consensus/approval on policies. Coordinates significant technical matters with representatives of external organizations. This position requires a Secret level security clearance and is a testing designated position. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications There is no timeframe requirement at the Level IV/FV-I to compete. Candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level Pay Band I/ Level IV or GS/GS-13 or equivalent, meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below. Specialized Experience is: Experience servicing the telecommunications Infrastructure (FTI), FAA Voice Enterprise System (FAVES) telephone system, and FAA Radio Communication Link (RCL). Qualifications must be met by the closing date of this vacancy announcement. You MUST provide a NARRATIVE statement for each Demonstrated Ability. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. NOTE: Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this @type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during that application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy (Career Level III to Career Level IV) is required by the closing date of this announcement. The endorsement must include the announcement number and be signed by the Supervisor. You may upload your document with your application or fax to (609) 485-8995. Supervisor Endorsement to Career Level V must be received by closing date of the vacancy announcement. Failure to submit the supervisor endorsement will remove the applicant from receiving further consideration. For ingrade/downgrade candidates, a Supervisor Endorsement is not required. Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list. Education Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Links to Important Information: Locality Pay, COLA
