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Team Member

JEM RESTAURANT MANAGEMENT CORPORATION • Visalia, CA • 5h ago

Team Member

2125 North Dinuba Boulevard, Visalia, CA, USA

20.00 per hour

Hourly

Part Time

You are the face of Wendy's! You are the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them. You have the most important job in the company - you serve our customers! You prepare our world famous food every day. Each customer is someone's Mother or Brother or Son or Aunt and you have the opportunity to make their day. Don't let that opportunity pass you by! You have high standards. You would never serve a product to a customer that you wouldn't serve to your family or best friend. You are the reason our customers return again and again. By serving hot and fresh food, delivering friendly service, and keeping the restaurant clean, you leave a positive impression on the experiences of other people. What can be more meaningful than that! Bet you even have a couple of customers who come in and ask for you by name!

Key Responsibilities (what TMs do)

Step Change Thinker

Needs little guidance in solving problems

Know How Builder

Trains on their core position using the We Learn

People Grower

Role models How We Win Together (HWWT ) and Achieving Breakthrough Results (ABR) culture within their restaurant

Demonstrates take the hill teamwork with fellow team members by helping others when they need it

Believes in all people by treating others fairly and with respect

Recognizes others for a job well done

Demonstrates positive energy at all times

Action Driver

Role models customer mania and has a passion for winning by following standards: CHAMPS, CFF (Cleanliness, Friendliness, Food) and executing BLAST (Believe, Listen, Apologize , Satisfy, Thank)

Greets each customer with a smile

Creates a winning experience for every customer

Goes for breakthrough results by suggestive selling

Knows restaurant and shift goals and works to achieve them everyday

Follows food and safety procedures and reports any issues to the Manager on Duty and/or RGM

Intentionality to Lead

Focuses on achieving excellence in current role as a foundation for bigger responsibilities

Other Requirements:

Arrive at work on time

Flexible scheduling

Follows procedures regarding operation of restaurant equipment (including fryers, ovens, etc.)

Able to lift up to 25 lbs and carry up to 30 feet

Able to push/pull up to 90 lbs up to 30 feet

Able to stand and walk for a majority of work shift

Follows Wendy's cash handling safety and security procedures

Adheres to Wendy's and City/State/United States safety requirements

Knowledge of and compliance with Wendy's Human Resources policies and processes

MINIMUM JOB REQUIREMENTS

Must have a reliable form of transportation

Must be able to be reached by phone

Must be willing to work any day/shift as required

Must be willing to comply with my job description

Must be able to communicate with all employees

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