Assistant Director (Attorney Examiner)
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Assistant Director (Attorney Examiner)
Salary
$77,379.00 - $117,497.00 Annually
Location
Dauphin County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2025-30545-07220
Department
Department of Human Services
Division
HS Bur Hrngs Appl
Opening Date
08/18/2025
Closing Date
8/31/2025 11:59 PM Eastern
Job Code
07220
Position Number
50700676
Union
Non-Union
Bargaining Unit
A3
Pay Group
ST09
Bureau / Division Code
00211780
Bureau / Division
Bureau of Hearings and Appeals
Worksite Address
2330 Vartan Way
Worksite Address
2nd Floor
City
Harrisburg, Pennsylvania
Zip Code
17110
Contact Name
Yvonne Shetzline
Contact Phone
717.736.8930
Contact Email
yshetzline@pa.gov
Description
Benefits
Questions
THE POSITION
Test and grow your legal expertise while having fun in a fast-paced environment! The Bureau of Hearings and Appeals (BHA) is looking for a hardworking and detail-oriented individual to help lead our team of professionals as the Assistant Director. In this role, you will help us continue conducting administrative hearings in a fair, unbiased, and timely manner. Apply today and become a part of our team where you have the opportunity to feel a sense of camaraderie!
DESCRIPTION OF WORK
As the Assistant Director, you will be responsible for the comprehensive management of administrative and operational functions across all BHA facilities throughout the Commonwealth. Your main duties will consist of the oversight of facilities management, regional office operations, human resources, budget administration and preparation, as well as the Bureau's electronic case management and data reporting systems. In this position, you will translate legal mandates and policy requirements into system-wide administrative procedures. You will also support and lead change management efforts, including implementing new administrative practices and legal compliance protocols. By applying judgement to hiring, supervision, and professional development, you will support the human resources functions for the Bureau and ensure operational effectiveness and procedural integrity. You can expect to integrate legal expertise with operational leadership to ensure statewide alignment with adjudicative standards, regulatory requirements, and continuous process improvement across the Bureau's regional offices. Additionally, you will oversee the preparation and monitoring of the Bureau's operating budget, as well as serve as liaison with legal counsel, federal partners, and Commonwealth agencies.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50700676) .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of your probationary period or training. Work assignments will primarily take place in the office. Telework will be based on operational needs of the bureau. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years of professional legal work which includes one year of trial work experience; and a Juris Doctor degree from an American Bar Association accredited law school.
Special Requirements:
All positions require possession of a certification of current license and active admission in good standing to the Bar of the Supreme Court of Pennsylvania.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Do you possess a certification of current license and active admission in good standing to the Bar of the Supreme Court of Pennsylvania?
Yes
No
02
If yes, you must provide your current license number and expiration date. If you answered no to the question above, enter N/A in the box below.
03
Do you possess one or more years of full-time trial work experience?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
05
How many years of full-time professional legal work experience do you possess?
2 years or more
1 but less than 2 years
Less than 1 year
None
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
07
How much graduate coursework have you completed in law? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 credits or more
Less than 30 credits
None
08
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
09
WORK BEHAVIOR 1 - SUPERVISION
Performs the full range of supervisory duties. This includes assigning work; establishing priorities and timeframes for completion of work; reviewing and tracking employee performance and preparing evaluation reports; disciplining employees; interviewing prospective employees and recommending selection; resolving grievances and complaints; providing guidance to staff on complex problems; approving/denying leave requests; and identifying training needs and providing training to staff.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience performing supervisory duties which included assigning work; establishing priorities and timeframes for completion of work; reviewing and tracking employee performance and preparing evaluation reports; disciplining employees; interviewing prospective employees and recommending selection; resolving grievances and complaints; providing guidance to staff on complex problems; approving/denying leave requests; and identifying training needs and providing training to staff.
B. I have experience as a lead worker which included reviewing work for accuracy and timeliness and providing training to staff.
C. I have successfully completed college-level coursework or training related to effective supervision, management, or leadership but I do not have at least six months of supervisory or lead work experience in a work setting.
D. I have NO experience or training related to this work behavior.
10
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to your experience as a supervisor or lead worker.
Your level of responsibility.
11
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
12
WORK BEHAVIOR 2 - DEVELOPING STANDARDS AND PROCEDURES
Develops the policies, plans, and standards for the Bureau of Hearings and Appeals (BHA) including but not limited to administrative and operational function related to facilities management, human resources, budget administration, and electronic case management and data reporting systems.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience developing administrative policies, plans, and standards. I was also responsible for implementing changes to these policies, plans, and standards as necessary.
B. I have experience implementing administrative policies, plans, and standards which were developed by someone else. I provided feedback and recommendations for changes to these policies, plans, and standards.
C. I have successfully completed college-level coursework related to policy development, research methods, or data analysis.
D. I have NO experience or coursework related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience developing administration policies, plans, and standards.
Your experience implementing administration policies, plans, and standards.
Your experience providing feedback on administration policies, plans, and standards.
14
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
15
WORK BEHAVIOR 3 - PROCESS IMPROVEMENTS
Maintains the Bureau of Hearing and Appeals (BHA) electronic case management (ECM) system. Applies legal expertise to ensure workflows, documentations processes, and reporting functions align with due process standards and administrative law principles. Consults with IT teams to develop, implement, and evaluate the effectiveness of the upgrades. Leads continuous process improvement efforts by recommending changes or technological solutions to improve business operations.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience leading and implementing process improvements through the use of technology and process management methodologies.
B. I have experience analyzing processes and recommending improvements based on user feedback and system effectiveness.
C. I have successfully completed college-level coursework or training related to process improvement, business analysis, or Lean methodology.
D. I have NO experience, coursework, or training related to this work behavior.
16
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience leading and implementing business process improvements.
Your experience analyzing business processes.
Your experience recommending improvements.
17
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
18
WORK BEHAVIOR 4 - QUALITY ASSESSMENT
Compiles, analyzes, and reviews statistical and financial data, narrative reports, and other pertinent information to assess the quality of office operations. Recommends and implements changes and improvements to ensure adherence to requirements, goals, objectives, and priorities in order to ensure overall office operations effectiveness and compliance.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience compiling, analyzing, and reviewing statistical or financial data, narrative reports, or other pertinent information to assess the quality of operations. I made recommendations and implemented changes to ensure overall program effectiveness and compliance.
B. I have experience compiling, analyzing, and reviewing statistical or financial data, narrative reports, or other pertinent information to assess the quality of operations. I made recommendations; however, someone else implemented changes to ensure overall program effectiveness and compliance.
C. I have successfully completed college level coursework related to statistics, accounting, or economics
D. I have NO experience or coursework related to this work behavior.
19
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience compiling, analyzing, and reviewing statistical or financial data, narrative reports, or other pertinent information to assess the quality of operations.
Your level of responsibility.
20
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
