Account Solutions Specialist

Regions Bank • Hoover, AL • 1w ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Account Solutions Specialist conducts inbound and outbound calls to resolve the delinquency status of past due customer accounts.

Primary Responsibilities

Calls customers about early delinquency account statuses

Works with customers to resolve account delinquency status while minimizing company interest losses

Implements repayment plans as necessary and collects delinquent payments

Ensures that files and paperwork are properly and accurately completed

May contact outside parties to collect or clarify documentation

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

Requirements

High School Diploma or GED

One (1) year of customer service experience with a collections focus

Skills and Competencies

Ability to work in a fast-paced environment

Detailed oriented

Proficient in Microsoft Excel and Word

Strong customer service skills

Strong organization skills

This position is intended to be onsite, now or in the near future . Associates will have regular work hours, including full days in the office, three or more days a week. The manager will set the work schedule for this position, including in-office expectations. The location available for this role Hoover, AL.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$36,500.00 USD

Median:

$41,540.00 USD

Incentive Pay Plans:

This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Riverchase Complex North Building

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Similar Jobs

Access Control Technician

TEKsystems • Birmingham, AL • 3h ago

IT & Engineering

Access Control Technician Location: Birmingham, AL Full-Time | Competitive Pay | Career Growth TEKsystems is hiring on behalf of a well-established and respected company in the Birmingham area. We're looking for a skille...

3h ago

Go to Apply

Principal Consultant, Inkjet Commercial Print Market

Ricoh Americas Corporation • Birmingham, AL • 5h ago

Management & Administrative

Principal Consultant, Inkjet Commercial Print Market POSITION PROFILE The Principal Consultant, Inkjet - Commercial Print Market is a high-impact, sales-focused role responsible for driving revenue growth through strateg...

5h ago

Go to Apply

Facilities Coordinator (Remote in one of the posted markets ONLY)

CBRE • Birmingham, AL • 5h ago

Facilities Coordinator (Remote in one of the posted markets ONLY) Job ID 235395 Posted 25-Aug-2025 Service line GWS Segment Role @type Full-time Areas of Interest Building Management, Customer Service, Facilities Managem...

5h ago

Go to Apply

Software Developer -- Entry Level

CGI Technologies and Solutions, Inc. • Birmingham, AL • 6h ago

IT & Engineering

Software Developer -- Entry Level Category: Software Development/ Engineering Main location: United States, Alabama, Birmingham Position ID: J0825-1365 Employment Type: Graduate Position Description: Launch a world-class...

6h ago

Go to Apply

Alabama On Premise Spirits Specialist

United Distributors, Inc. • Bessemer, AL • 7h ago

IT & Engineering

Alabama On Premise Spirits Specialist Job Details Level Experienced Job Location AL Bessemer - Bessemer, AL Description An On Premise Spirits Specialist is responsible for all aspects of spirits business pertaining to th...

7h ago

Go to Apply

Parts Driver

Hendrick Automotive Company • Hoover, AL • 8h ago

Hendrick Chrysler Dodge Jeep Ram (Hoover) Location: 1624 Montgomery Hwy, Hoover, Alabama 35216 Summary: To transport parts and equipment for the Company. Supervisory Responsibilities: This job has no direct supervisory r...

8h ago

Go to Apply

U-Box Warehouse Worker

U-Haul • Birmingham, AL • 8h ago

Manufacturing & Warehouse

Location: 800 28th St N, Birmingham, Alabama 35203 United States of America U-Haul is looking for friendly, energetic and motivated individuals who enjoy interacting with customers and take pride in a job well done. U-Bo...

8h ago

Go to Apply

CDL Truck Driver - Swing Driver

WM • Birmingham, AL • 8h ago

Trucking & Construction

What is the value of a WM job? The value of a WM job is more than a paycheck . It's a way to create opportunities for you and your family. We Are Stable: Our WM team is home every day, and our team members perform essent...

8h ago

Go to Apply

Finance Data Governance Lead - US Based Remote

Anywhere Real Estate • Birmingham, AL • 9h ago

Finance, Accounting & Banking

Job Posting: Finance Data Governance Lead Location: Remote Department: Procurement / Finance Reports To: VP Procurement Job Type: Full-Time Experience Level: Mid-Senior Level About the Role We are seeking a detail-orient...

9h ago

Go to Apply

CDL-A - Team Van Truckload truck driver

Schneider • Birmingham, AL • 9h ago

Trucking & Construction

Team Van Truckload truck driver Average pay: $1,300-$1,590 weekly Home time: Every three weeks Experience: All CDL holders Overview Dry van trailers with 95% no-touch freight. Drive within all 48 states. Pay and bonus po...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.