Junior Customer Service Representative

Insight Global • Woodbury, MN • 21h ago

Job Description

Insight Global is seeking is seeking a Customer Service Associate to join an organization that is responsible for the analysis of fire sprinklers, firefighting foams, antifreeze solutions, and dry chemical agents to help building owners and/or their designated representatives fulfill various laboratory requirements in inspection, testing, and maintenance (ITM) standards.

The Customer Service Associate responsible for all facets of customer service and responsibilities that support the testing process.

RESPONSIBILITIES:

Send test reports to customers within specified timeline

Send invoices to customers within the specified timeline

Laminate and mail test tags

Answer incoming calls and emails from customers, and follow up as needed

Answer questions received from customers through the chat function used on the website

Receive and process requests for sample kits from customers

Provide backup for inventory control and purchasing functions

Miscellaneous duties as requested by the customer service manager

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Strong Customer Service experience Office support/reception/general customer service min 1 yr.

Strong phone etiquette - Call center experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Similar Jobs

Community Center Manager

Salvation Army • Maplewood, MN • 17h ago

Management & Administrative

Position Summary The Salvation Army Northern Division Lakewood Corps is committed to "Doing the Most Good" by providing holistic, person-centered services to individuals and families. In addition to worship services and...

17h ago

Go to Apply

SVP, Operational Risk & Model Risk Management

Synchrony • Saint Paul, MN • 17h ago

Management & Administrative

Job Description: Role Summary/Purpose: The SVP, Operational Risk Management (ORM) and Model Risk Management (MRM) will be responsible for overseeing and enhancing our operational risk management and MRM programs at Synch...

17h ago

Go to Apply

SVP, Operational Risk & Model Risk Management

Synchrony • Saint Paul, MN • 17h ago

Management & Administrative

17h ago

Go to Apply

Partner Marketing Manager

Thomson Reuters Holdings Inc. • Eagan, MN • 19h ago

Management & Administrative

Summary As Partner Marketing Manager you will be responsible for developing and executing marketing programs to support our partners' success through collaboration with internal teams (Sales, Product Marketing, Account M...

19h ago

Go to Apply

Partner Marketing Manager

Thomson Reuters Holdings Inc. • Eagan, MN • 19h ago

Management & Administrative

19h ago

Go to Apply

Cyber Security Manager

Amentum • Saint Paul, MN • 1d ago

Management & Administrative

Please note this position is based on Contract Award and is located on the island of Diego Garcia. Facility-Related Control System (FRCS) Cybersecurity Manager The Contractor shall provide a FRCS Cybersecurity Manager to...

1d ago

Go to Apply

Senior Manufacturing Project Design Manager

The Haskell Company • Saint Paul, MN • 1d ago

Management & Administrative

1d ago

Go to Apply

Manufacturing Project Design Manager

The Haskell Company • Saint Paul, MN • 1d ago

Management & Administrative

1d ago

Go to Apply

Agent Recruiter

Echo Global Logistics • Mendota Heights, MN • 1d ago

Management & Administrative

The Agent Recruiter role is responsible for the recruitment ofTransportation Broker Agents and to maintain relationships with Broker contacts. You will buildbusiness by identifying and recruiting Broker Agents.A listof p...

1d ago

Go to Apply

Project Manager

Alltech Engineering Corp • Saint Paul, MN • 1d ago

Management & Administrative

Qualifications Construction Project Management: 5+ years (Required) US work authorization (Required) Bachelor s Degree in Civil Engineering or Construction Management (Preferred) Primavera P6 Experience (Preferred) Full...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.