Sales Director

Fiserv • Cleveland, OH • 1d ago

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sales Director

About your role:

Are you a visionary leader with a passion for driving growth and creating impact? As a Sales Director at Fiserv, you'll lead a team of high-performing Sales Professionals focused on delivering predictable and profitable sales success in the SMB market. This isn't just a job-it's an opportunity to shape strategy, mentor talent, and play a pivotal role in empowering businesses.

If you thrive in a dynamic, fast-paced environment and are driven by the challenge of leading from the front, this "hunter" role is your perfect next step.

Why Choose Fiserv? We don't just deliver technology; we create solutions that redefine commerce. With Clover, we've built a trusted platform that's powering over 700,000 merchants worldwide and processed over $330 billion in card transactions in 2024.?

We're not here to simply sell; we're here to empower businesses with tools to succeed. As the world's largest merchant acquirer, you'll have the resources, reputation, and technology to make a real difference.?

What you'll do:

Drive Success: Execute and optimize the sales plan while proactively building and managing a high-impact sales pipeline.

Strategic Leadership: Assign clients, territories, and sales targets to your team, ensuring alignment with organizational goals and surpassing expectations.

Team Development: Inspire, motivate, and mentor your sales team to achieve excellence. Assess performance, provide actionable feedback, and implement tailored action plans to elevate results.

Sales Excellence: Define and execute innovative sales strategies and tactics to maximize new merchant sales and add-on revenue opportunities.

Hands-On Leadership: Actively manage and guide your team through every phase of the sales lifecycle-from lead generation to nurturing opportunities, closing deals, and activating new merchants.

Problem-Solving Expertise: Eliminate roadblocks in high-value opportunities and provide the guidance needed to secure wins.

Data-Driven Insights: Produce and analyze key management reports, including sales forecasts, pipeline analysis, and productivity metrics, ensuring Salesforce.com data accuracy.

Thought Leadership: Share market and industry insights to keep your team ahead of the curve.

Experience you'll need to have:

Proven Track Record: At least 5+ years of success selling merchant acquiring solutions to SMB clients, consistently exceeding targets and driving market share expansion.

Leadership Excellence: A minimum of 3+ years' experience building and managing high-performing sales teams in a fast-paced, results-driven environment.

Hunter Mentality: A relentless drive to identify opportunities, secure wins, and push boundaries to achieve extraordinary results.

Field Expertise: Willingness to spend at least 50% of your time in the field, guiding your sales executives and building strong, lasting client relationships.

Experience that would be great to have:

Bachelor's or Master's degree

How you'll work:

This role requires frequent moving and/or carrying of materials weighing up to 50 pounds.

This role requires use of a computer and audio equipment.

Travel:

Approximately 70% travel off-site or to other office locations is expected.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv

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