Summary This position is located in the Library Events Office Section, Center for Learning, Literacy & Engagement Division, Office of Communications, Outreach & External Relations Directorate, Office of The Librarian. The position description number for this position is 464627. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This is a supervisory, non-bargaining unit position. Responsibilities Assignments often involve strategic planning and managing several separate subordinate projects or events that must be carried out concurrently and regularly outside normal business hours including early mornings, late nights and weekends. The Manager of Event Operations directs and administers the operations and execution of special events and public programs in the Library of Congress. The individual is responsible for setting annual and multi-year work plans and systems. Oversee and manages administration and budgeting including building short and long term goals, developing and improving policies and procedures, and managing projects. Performs other administrative and budget management responsibilities as needed. Oversees the Supervisory Event Operations Specialist, Financial Management Specialist, and Materials Handler Supervisor. The position provides operational oversight for official functions, including, but not limited to, ceremonies, exhibition openings, seminar, conferences, performances, receptions, breakfasts, lunches, and dinners. The events also include congressionally sponsored events and events hosted by approved outside organizations in the Library's spaces. The Manager of Event Operations works under the general supervision of the Director of Special Events and Public Programs who provides policy guidance and direction appropriate to the work assigned. Assignments often involve strategic planning and managing several separate subordinate projects or events that must be carried out concurrently and regularly outside normal business hours including early mornings, late nights and weekends. Performs the administrative and human resource management functions related to the staff supervised. Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and completes work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Prepares work improvement plans, recommending personnel actions as needed. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Responsible for advancing the objectives of equal employment opportunity (EEO) by taking positive steps to adhere to nondiscriminatory employment practices in regard to race, color, religion, sex, national origin, age, and disability. Initiates nondiscriminatory practices for the area under his/her supervision in the following: (1) merit promotion of employees and recruitment and hiring of applicants; (2) fair treatment of all; (3) encouragement and recognition of employee achievements; (4) career development of employees; and (5) full utilization of their skills. Oversees the overall operational planning and execution for a large portfolio of events. Participates in the development and documentation of long- and short-range planning efforts. Reviews long- and short-range plans, resource projections, priorities, justifications, etc. Makes recommendations on planning efforts that can be undertaken within existing resource levels and advises on the impact of efforts that require additional resources. Coordinates event operations in partnership with the director and deputy director of Library Events, Library staff and external sponsors and partners which frequently include the U.S. Congress, Supreme Court, White House, various government agencies, embassies, and international organizations. Carries out analytical studies involving the planning of event operations of major agency programs of national scope and impact such as exhibit openings, congressional ceremonies, visits by heads of state, symposia, conferences, public programs, receptions and galas. Oversees the official event operations calendar. Serves as an advisor to top Library management on policy matters related to event operations, policy guidance, and undefined issues and elements. Uses extensive knowledge and experience of protocol to determine correct procedures for ceremonial programs and seating arrangements for events. Ensures that the Library's event operations reflect the Library's style and objectives and fulfill the intended purpose. Meets with staff around the Library encouraging input and involvement in the event planning. Ensures goodwill between the Library and external partners and sponsors. Requirements Conditions of Employment Conditions of Employment The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies click the following link: Supervisor Core Competencies Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to lead and supervise a diverse workforce. Ability to lead and manage special events for a cultural institution. Ability to provide program and policy advice and guidance.** Ability to communicate in writing. Ability to interact collaboratively with others. Ability to communicate effectively other than in writing. Education Additional Information Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: https://www.loc.gov/careers/working-at-the-library/frequently-asked-questions/vetting-personnel-at-the-library/ The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 9-532, an appointee or internal selectee is subject to a one-year supervisory probationary period if this is their first supervisory/managerial position at the Library of Congress. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.
