Customer Service Associate

Walgreens • Ponce, PR • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1659793BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2150 PONCE BYP,STE 100,PONCE,PR,00716

Full District Office Address: 2150 PONCE BYP,STE 100,PONCE,PR,00716-00301-12598-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 12598-PONCE PR

Similar Jobs

JT090- PD PROJECT MANAGEMENT SPECIALIST

Quality Consulting Group • Villalba, PR • 1d ago

Management & Administrative

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you'll work wit...

1d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Penuelas, PR • 2w ago

Management & Administrative

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and...

2w ago

Go to Apply

Customer Service Representative (Remote)

PRENT PUERTO RICO, LLC • Yauco, PR • 4w ago

Management & Administrative

Job Summary: We're looking for a friendly and helpful person to join our team as a Customer Service Representative. This is a remote job where you'll help customers by answering their questions and solving problems, all...

4w ago

Go to Apply

Customer Service Representative (Remote)

PRENT PUERTO RICO, LLC • Yauco, PR • 4w ago

Management & Administrative

4w ago

Go to Apply

JT545 - SUPPLIER QUALITY ENGINEER I

Quality Consulting Group • Villalba, PR • 1d ago

IT & Engineering

1d ago

Go to Apply

Bakery Department Manager

Walmart • Santa Isabel, PR • 1w ago

Retail & Hospitality

Hourly Wage: $15.5 - $28.5 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addi...

1w ago

Go to Apply

Delivery Driver (Part-Time)

AutoZone, Inc. • Yauco, PR • 1w ago

Retail & Hospitality

Come be a part of an energizing culture rooted in people and a commitment to delivering WOW! customer service. If you are looking for a way to put your safe driving skills to work coupled with company stability and great...

1w ago

Go to Apply

Engineer II, Manufacturing Engineering - Ops

RTX Corporation • Santa Isabel, PR • 1w ago

IT & Engineering

Date Posted: 2025-08-04 Country: United States of America Location: W61: Puerto Rico - Aerospace Felicia Industrial Park, Santa Isabel, PR, 00757 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration S...

1w ago

Go to Apply

Pharmacy Customer Service Assoc. Cert

Walgreens • Juana Diaz, PR • 2w ago

Hospital & Medical

Job Description: Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout s...

2w ago

Go to Apply

Manufacturing Engineer II

AmerisourceBergen Pharmaceutical Distribution and Strategic Global Sourcing • Villalba, PR • 2w ago

IT & Engineering

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.