As a privately held, U.S.-owned and operated company, Crowley provides services 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us. Summary: The Terminal Operations Manager is responsible for developing and executing the business plan and achieving targeted results within an assigned region. This position ensures the safe and efficient management of all port and terminal activities, maintaining strict compliance with regulatory requirements. Key responsibilities include overseeing the safe discharge, organization, storage, and movement of cargo, while driving operational excellence and efficiency across all regional activities to achieve business results. General Responsibilities: Develop and oversee the operating budget for the region, ensuring financial goals are clearly defined. Manage regional operations to achieve these budget targets, driving performance to meet or exceed financial results. Ensure all operations comply with local and federal regulations and adhere to environmentally sound practices. Foster a culture of safety, quality, and continuous improvement. Oversee interactions with vessel operations, other terminals, scheduling, damage prevention, quality, and safety initiatives. Ensure timely completion and management of accounting issues, contracting agreements, and financial reporting. Develop, mentor, and manage cross-functional teams, collaborating with strategic leaders. Ensure compliance with OSHA, EPA, USCG, DOT, and Crowley policies. Partner with Strategic Sourcing to coordinate and negotiate agreements with outside contractors and service providers. Collaborate with People and Culture to manage the employee lifecycle, including hiring, development, coaching, and performance management. Review, verify, and approve major expenses related to terminal and port operations in accordance with company guidelines. Collaborate with other regions and functions to achieve overall business unit goals. Education: Bachelor's degree in logistics, business administration, transportation, or a related field; or equivalent post-high school education and experience. MBA preferred. Experience: A minimum of seven (7)years of experience in terminal and/or stevedoring operations is required. A minimum of five (5) years of experience in a supervisory role managing cross-functional teams is required. Experience with budget accountability and formalized safety programs is highly preferred. Technical Proficiency: Proficient in Microsoft Office products, including Excel, Outlook, and Word. Ability to become proficient in various terminal systems, such as Oracle and Work Order (CMS/CMMS). Competencies: Effective verbal and written communication skills. Ability to establish and maintain effective working relationships with internal and external business partners. Ability to evaluate process effectiveness and develop alternatives. Proficiency in preparing, monitoring, and administering budgets, and performing financial analysis. Ability to function effectively as part of a team. Ability to create, lead, manage and develop a team. Strong project management skills for projects of varying nature and scope. Ability to identify and document trends and evaluate their impact on the organization. Adaptability to changing work demands. Ability to prioritize, organize, and perform multiple work assignments simultaneously. Attention to detail and accuracy in a detail-oriented environment. Ability to gather, interpret, report, and edit information. Ability to manage employee and client relationships to achieve sales and service goals. Knowledge of federal and state marine safety, health, and environmental regulations. Knowledge of training methodology and the ability to develop and provide technical/operational training. Strategic thinking and problem-solving abilities. Ability to work under pressure and meet deadlines. Other: Travel required up to 50% of the time. Working Conditions: Work in both office and outdoor environments, with exposure to high and low temperatures, odors, dust, dirt, mechanical hazards, high noise levels, and potentially dangerous equipment. Must be able to crouch, stoop, and climb ladders in areas with restricted headroom. Extended use of a computer keyboard and monitor, with the ability to sit for long periods. Job: OperationsOrganization: Big Three Terminals US 9100 Title: Terminal Operations Manager - Bethel Location: AK-BETHEL Requisition ID: USA0003KM
