Manager, HCS Operations Support

Molina Healthcare • Idaho Falls, ID • 2d ago

Job Description

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

Knowledge/Skills/Abilities

Provides management and oversight for operational teams that support one or more of the following activities: care review/utilization management (prior authorizations, inpatient/outpatient medical necessity, etc.), case management, transition of care, health management and/or member assessment.

Typically through one or more direct report supervisors, facilitates integrated, proactive management, ensuring compliance with state and federal regulatory and accrediting standards.

Manages and evaluates team member performance; provides coaching, counseling, employee development, and recognition; ensures ongoing, appropriate staff training; and has responsibility for the selection, orientation and mentoring of new staff.

Performs and promotes interdepartmental/ multidisciplinary integration and collaboration to enhance the continuity of care and quality of Molina services provided.

Functions as hands-on manager responsible for supervision and coordination of daily activities.

Ensures adequate staffing and service levels and maintains customer satisfaction by implementing and monitoring staff productivity and other performance indicators.

Ensures completion of staff quality audit reviews. Evaluates services provided and outcomes achieved and recommends enhancements/improvements for programs and staff development to ensure consistent cost effectiveness and compliance with all state and federal regulations and guidelines.

Maintains professional relationships with provider community and internal and external customers while identifying opportunities for improvement..

Job Qualifications

Required Education

Associate's Degree (equivalent combination of education and relevant experience may be considered in lieu of Degree)

Required Experience

Min. 5 years operations or administrative experience in healthcare/ health plan industry, including 1+ years as a supervisor.

Strong communication skills

Strong analytic and problem solving abilities

Required License, Certification, Association

n/a

Preferred Education

Associate's or Bachelor's Degree

Preferred Experience

3+ years of healthcare or health plan supervisory experience.

Managed Care operations experience.

Prior Medical Assistant experience.

Preferred License, Certification, Association

n/a

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $141,371 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Similar Jobs

Hardgoods Department Manager

Sportsman's Warehouse • Idaho Falls, ID • 1d ago

Management & Administrative

Hardgoods Department Manager Idaho Falls , ID Apply Now! Details ID: 23829 Posted: 08/16/2025 Expires: 09/15/2025 Department: Hardgoods Shift Info Type: Full-time Shift(s): Varies Hours: Varies Wage Info Wage/Salary:N/A...

1d ago

Go to Apply

Receiving Department Manager

Sportsman's Warehouse • Idaho Falls, ID • 1d ago

Management & Administrative

Receiving Department Manager Idaho Falls , ID Apply Now! Details ID: 23830 Posted: 08/16/2025 Expires: 09/15/2025 Department: Receiving Shift Info Type: Full-time Shift(s): Varies Hours: Varies Wage Info Wage/Salary:N/A...

1d ago

Go to Apply

Customer Service Representative

Waste Connections • Idaho Falls, ID • 4d ago

Management & Administrative

PSI Environmental Services, a Waste Connections company, is looking for a high energy Customer Service Representative to join our GROWING team in Idaho Falls, Idaho. PAY: $16- $17.00 per hour. DOE WHY YOU NEED TO JOIN US...

4d ago

Go to Apply

Team Lead Customer Service

Cabela's • Ammon, ID • 1w ago

Management & Administrative

POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation,...

1w ago

Go to Apply

Customer Service Representative

WorkSteer Staffing Idaho Falls • Idaho Falls, ID • 3w ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2409605 Job Opportunity: Customer Service/Clerical Representative {draggable="false"}Pay:\$18.00 - \$20.00 per...

3w ago

Go to Apply

Branch Manager

Motion & Flow Control Products • Idaho Falls, ID • 4w ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2407265 \ Title Branch Manager\ Job Category: General Management\ Job Requisition: BRANC002093\ Posted: July 1...

4w ago

Go to Apply

Fire Protection Engineer (Associate)

Naval Nuclear Laboratory • Idaho Falls, ID • 16h ago

IT & Engineering

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company promotes a positive culture while...

16h ago

Go to Apply

Finance Manager - REMOTE

Molina Healthcare • Idaho Falls, ID • 1d ago

Finance, Accounting & Banking

JOB DESCRIPTION Job Summary Responsible for analysis of financial reports, trend, and opportunities. Includes evaluation of and recommendations relating to business opportunities, investments, financial regulations, and...

1d ago

Go to Apply

Maintenance Technician

The Housing Company • Idaho Falls, ID • 1d ago

Retail & Hospitality

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2419482 The Housing Company, a non-profit organization, has an immediate opening for a Maintenance Technician!...

1d ago

Go to Apply

Kiewit Nuclear Solutions- Electrical Designer-Lenexa, KS, Aiken, SC, & Oak Ridge, TN

Kiewit • Idaho Falls, ID • 2d ago

IT & Engineering

Requisition ID: 176017 Job Level: Mid Level Home District/Group: Kiewit Nuclear Solutions Department: Design Engineering Market: Nuclear Employment Type: Full Time Position Overview Are you looking for an opportunity to...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.