Account Manager

BrightView • Charlottesville, VA • 15h ago

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?

Here's what you'd do:

The Account Manager is the primary contact for clients. The Account Manager builds long-term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

You'd be responsible for

Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio

Develop accurate estimates and takeoffs for both new and existing clients as needed

Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner

Generate referrals from existing client base and communicate to the Business Developer

Develop and maintain long-term relationships with clients focusing on all pertinent points of contact

Develop and maintain a schedule to perform "site walkthroughs" during formal meetings with customers to ensure quality and service expectations are met

Lead and facilitate the resolution of client issues or concerns as needed

Ensure renewals of each account within the assigned client portfolio

Proactively listen to potential site enhancement needs of existing clients

Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded

Coordinate consistent and timely site visits with Operations Manager to review site quality and to ensure that client expectations are met

Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio

Promote compliance of all safety regulations and policies

Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services

Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings

Maintain satisfactory accounts receivable levels and CRM account notes as appropriate

Coordinate with the Branch Administrator to ensure databases are consistently updated with current client information

Other tasks and duties as assigned by Branch Manager

You might be a good fit if you have:

Associate degree in a business-related field or equivalent experience.

Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.

Effective written and verbal communication skills.

Ability to coach, develop and foster a teamwork environment.

Here's what to know about working here:

Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

Paid time off

Health and wellness coverage

401k savings plan

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.

Similar Jobs

ADMINISTRATIVE ASSISTANT (FULL TIME)

Compass Group, North America • Charlottesville, VA • 1d ago

Management & Administrative

Morrison Healthcare We are hiring immediately for full time ADMINISTRATIVE ASSISTANT positions. Location : UVA Health System - 1215 Lee Street, Charlottesville, VA 22908. Note: online applications accepted only . Schedul...

1d ago

Go to Apply

Intelligence Management Specialist, Senior

BOOZ, ALLEN & HAMILTON, INC. • Charlottesville, VA • 5d ago

Management & Administrative

Intelligence Management Specialist, Senior The Opportunity: The key to an organization's growth is strong stakeholder communication that represents and supports its mission, values, and objectives. As a communications pr...

5d ago

Go to Apply

Business Development Manager

General Atomics • Charlottesville, VA • 1w ago

Management & Administrative

General Atomics Integrated Intelligence Inc. (GA Intelligence), an affiliate of General Atomics, develops cutting-edge software solutions that transform raw data into actionable intelligence. We specialize in tools and t...

1w ago

Go to Apply

Sales Account Manager - Roanoke, VA

UnitedHealth Group • Charlottesville, VA • 2w ago

Management & Administrative

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holisticall...

2w ago

Go to Apply

HIT Project Management Specialist, Senior

University of Virginia • Charlottesville, VA • 3w ago

Management & Administrative

The HIT (Health Information & Technology) Project Management Specialist, Sr. oversees small-to-extra-large sized, technology projects and enterprise programs. They assemble project teams, assign individual responsibi...

3w ago

Go to Apply

Customer Service Associate

Raising Cane's • Charlottesville, VA • 3w ago

Management & Administrative

Starting hiring pay at: $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In t...

3w ago

Go to Apply

Commercial Service Electrician

Moore's Electrical & Mechanical Construction, Inc. • Charlottesville, VA • 4w ago

Management & Administrative

4w ago

Go to Apply

Data Scientist, Mid

BOOZ, ALLEN & HAMILTON, INC. • Charlottesville, VA • 2h ago

IT & Engineering

Data Scientist, Mid The Opportunity: Are you excited at the prospect of unlocking the secrets held by a data set? Are you fascinated by the possibilities presented by the IoT, machine learning, and artifi cia l intellige...

2h ago

Go to Apply

Pediatric Occupational Therapist Clin 2

University of Virginia • Charlottesville, VA • 7h ago

Hospital & Medical

An Occupational Therapist 2 consistently provides effective direct care to a variety of complex patients. In doing so the Therapist acts as a role model and supervisor for junior staff and helps identify patients who hav...

7h ago

Go to Apply

Opportunity for an Occupational Therapist for UVA Outpatient Therapy Services

University of Virginia • Charlottesville, VA • 7h ago

Hospital & Medical

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.