Manager, Sales Administration

ArcBest • Fort Smith, AR • 7h ago

Job Description

The Manager, Sales Administration refines and implements sales strategy within the processes and information systems to enable sales personnel to perform their jobs and produce profitable ArcBest business growth. This position requires ongoing maintenance, optimization and execution support. This role facilitates and supports sales strategy, territory & account assignment management, account data integrity management, sales support and administration.

Responsibilities

Administer arcb.com password security system.

Supervise, maintain cost control, and ensure employee engagement, production and quality work performance.

Serve as a participant in organization-wide initiatives that require cross-functional teams.

Other duties and projects, as assigned.

Execute the strategy for supporting current and future business needs.

Manage the ArcBest customer database.

Train, coach, evaluate, discipline, and lead department personnel.

Consult with various groups to facilitate the strategic plan in collaboration across ArcBest.

Manage back office processes, sales support, and on-line computer systems that increase sales effectiveness.

Ensure the integrity of the ArcBest customer database.

Administer territory structures, account assignments per territory and prospects.

Identify and determine problem solutions and direct problem resolution with the department and various workgroups.

Foster the development, maintenance, and communication of the ArcBest Sales strategy.

Requirements

Education:

Bachelor's Degree, preferred

Experience:

3 years Experience managing/supervising teams of people responsible for detail oriented work, preferred

3 years Experience managing, documenting, and optimizing processes, preferred

Computer Skills:

Proficient Microsoft Office suite.

Additional Requirements:

Expert knowledge of ArcBest systems.

Competencies:

Accuracy and Attention to Detail

Core Application Systems

Effective Communications

Information Capture

Knowledge of Customers

Managing Multiple Priorities

Problem Solving

Producing Results

Other Details

Work Hours:

Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.

Travel Requirements:

Minimal (0%-25%)

Compensation:

This is a salary position paid biweekly.

About Us

ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.

An Equal Opportunity Employer M/F/Vet/Disability

ArcBest

Go to Apply

Share this job

Similar Jobs

COMMUNITY SUPERVISION OFFICER I

State of Arkansas • Fort Smith, AR • 7h ago

Management & Administrative

COMMUNITY SUPERVISION OFFICER I Date: Aug 15, 2025 Req ID: 52132 Location: Fort Smith, AR, US, 72901 Category: DEPT OF COMMUNITY CORRECTION Anticipated Starting Salary: $50,845.00 Position Number: 22160132 County: Sebast...

7h ago

Go to Apply

Student Worker, Customer Service

ArcBest • Fort Smith, AR • 1d ago

Management & Administrative

Job Description The Student Worker, Customer Service manages a variety of shipments and addresses customer concerns. This position requires superior customer service skills as well as the efficient utilization of resourc...

1d ago

Go to Apply

CUSTOMER SERVICE SPECIALIST

State of Arkansas • Fort Smith, AR • 1w ago

Management & Administrative

CUSTOMER SERVICE SPECIALIST Date: Aug 6, 2025 Req ID: 51866 Location: Fort Smith, AR, US, 72903 Category: DFA - REVENUE SERVICES DIV Anticipated Starting Salary: 39,171 Position Number: 22108267 County: Sebastian Posting...

1w ago

Go to Apply

CUSTOMER SERVICE SPECIALIST

State of Arkansas • Fort Smith, AR • 1w ago

Management & Administrative

1w ago

Go to Apply

Customer Service Associate

Walgreens • Fort Smith, AR • 3w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3w ago

Go to Apply

MCTSP Site Manager - future opportunities - Fort Chaffee, AR

General Dynamics Information Technology • Fort Smith, AR • 3w ago

Management & Administrative

Req ID: RQ203670 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Project/Task Management Skills: Operational Leadership,Planning,Training and Deve...

3w ago

Go to Apply

Coordinator I - Enterprise Account Management

ArcBest • Fort Smith, AR • 3w ago

Management & Administrative

Job Description The Coordinator - Enterprise Account Management provides internal and external customer support for Account Development accounts. This position helps proactively monitor, coordinate, and report on behalf...

3w ago

Go to Apply

Student Worker, Financial Services

ArcBest • Fort Smith, AR • 7h ago

Finance, Accounting & Banking

Job Description The Student Worker in the Financial Services department is primarily responsible for managing daily procedures for the department and managing customer and vendor relationships. This position will work wi...

7h ago

Go to Apply

CDL Truck Driver Home Daily

UGI Corporation • Greenwood, AR • 1d ago

Trucking & Construction

CDL Truck Driver Home Daily Location: Greenwood, AR, US, 72936 Workplace Environment: Onsite Company: AmeriGas Propane, Inc. Requisition Number: 27079 When you work for AmeriGas, you become a part of something BIG! Found...

1d ago

Go to Apply

Wireless Sales Pro

Acosta Group • Greenwood, AR • 2d ago

Sales & Marketing

Wireless Sales Pro General Information Company: PRE-US Location: GREENWOOD, Arkansas, 72936 Ref #: 88812 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements Premium operates w...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.