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Unified Communications Services Engineer - TS/SCI with Polygraph

General Dynamics Information Technology • Chantilly, VA • 12h ago

Req ID: RQ205529

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Public Trust/Other Required: None

Job Family: Systems Engineering

Skills:

Cisco Voice over IP,Unified Communications,Wide Area Network (WAN)

Experience:

10 + years of related experience

US Citizenship Required:

Yes

Job Description:

Candidates with proven depth creating solutions with Cisco Unified Communications Manager, VoIP, and PBX will be positioned for success in our organization. The selected candidate will design, build and deploy, and administer large scale voice networks. The engineer will provide support to multiple globally dispersed WAN connected sites. Engineers will be responsible for supporting their solutions throughout the IT project lifecycle, to include refining requirements, creating design documentation, creating installation instructions and deployment plans, and providing O&M support. Project assignments will vary based on skill level, and may include engineering geographically dispersed services, integrating services into public, private and hybrid cloud environments, and hardening the solutions to address security and SCAP compliance.

Responsibilities:

Designs and defines system architecture for Cisco based voice infrastructure and end-points

Identifies and resolves technical problems related to the installation, upgrade and daily operations of the customer's globally dispersed VoIP infrastructure

Maintain the existing Cisco VoIP environment consisting of Cisco Unified Communications Manager and various models of Cisco and Polycom phones

Architecting solutions within the Cisco family of products that may include: CUCM, IM and Presence, Unity, Meeting Servers, Expressway, Meeting Management, Jabber client

Design and migration of existing TDM solutions leveraging Session Border Controller technology

Develop and document voice SOPs for engineers and Knowledge Base articles for end-users

Work with voice providers from other Government agencies and commercial partners to ensure seamless call performance

Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients

Required Skills:

Experience with Cisco Unified Call Manager / Cisco Meeting Server

Experience with Cisco Meeting Manager

Experience with Cisco Jabber

Experience with Cisco Telepresence Management Suite and Cisco Expressways is desired

Experience with the configuration of voice end-point hardware

Experience with PBX technologies is desired

Experience with Avaya Call Management System would be beneficial, but not required

Experience with TDM and SBC

Experience building/managing servers in the AWS (Amazon Web Services) environment is desired

Experience with managing work tasks via tools such as JIRA and ServiceNow

System configuration based on security guidelines such as DISA STIGs

CompTIA Security+ or similar for IAT Level II DoD 8570 certification

Education: Bachelor's degree in Information Technology or related field

Required Experience: 10+ years of related experience

US Citizenship Required

GDIT is Your Place:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and Recharge with paid vacation and holidays

GDITcareers

OpportunityOwned

WeAreGDIT

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The likely salary range for this position is $121,680 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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