Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00051823
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
State Classification: (1353) Investigator IV
The selected candidate must reside within a one (1) hour commute from aTxDMV Regional Service Center.
Telework may be available based on TxDMV operational needs.
To apply for this position, complete an online application through theApplicant Career Sectionor throughWorkInTexas. TxDMV does not accept paper applications.
SUBMISSION OF APPLICATION:
Your application should be complete and reflect all relevant education and experience. Omission of data can be the basis for disqualification; "See Resume" is not accepted in lieu of a completed online State of Texas application. Resumes may not be submitted in lieu of a completed State of Texas employment application but may be considered as additional supplemental information. The resume must include the employers name and dates of employment for relevant work experience to be considered by the hiring authority.
Applicants who require an accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview.
GENERAL DESCRIPTION
Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.
This position does not require a Texas Commission on Law Enforcement certificate nor is it a law enforcement position.Performs complex investigative work in support of the Texas Department of Motor Vehicles, Enforcement Division (ENF), Motor Vehicle Investigations.This position processes, investigates and resolves complaints and/or inquiries regarding business activities regulated by the Department. Work requires contact with high-level executives, attorneys, law enforcement, governmental officials and private entities. Work requires extensive travel. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
ESSENTIAL DUTIES
Reviews and evaluates consumer complaints to determine if a violation has occurred and makes recommendations concerning action to be taken.
Conducts field investigations and/or investigations of reported and suspected violations of statutes and rules; documents observations/findings.
Evaluates complaints filed to determine applicability of regulatory statutes.
Identifies, gathers and examines complex records necessary to complete investigations.
Develops lists, contacts and/or interviews potential witnesses.
Prepares and completes investigative reports. Conducts field inspections and completes inspection reports. Issuance of Notice of Violations (NOV) when necessary.
Coordinates with regulated businesses and consumers r
Answers inquiries and provides guidance to regulated businesses.
Conducts research of state and federal statues, regulations and other issues affecting area of jurisdiction.
Makes recommendations concerning administrative penalties and assists in the settlement of violations.
Facilitates resolution of complaints through mediation efforts with all concerned parties.
Maintains case suspense files.
Provides expert testimony in court cases.
Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
Will travel 50% of the time. May include overnight travel. Travels by plane and/or car.
May require working extended hours and some evenings and weekends, as needed.
Performs other job-related duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES
Considerable knowledgeof:
Investigative practices and procedures
Working knowledge of:
Arbitration, mediation and negotiation
Auditing and investigative methods, practices and procedures
Applicable laws, rules and regulations
Legal terminology
Proficient skill in:
Scheduling work assignments
Public relations for maintaining effective working relationships with individuals and groups.
Analyzing and organizing technical data
Conducting interviews
The use of personal computers and applicable programs, applications and systems
Interpreting and applying laws, rules and regulations.
Qualifications: Education
Graduation from high school or equivalent.
College education or technical training in law enforcement, investigations or an investigations related field may be substituted for experience on a year per year basis.
Official sealed transcripts of all college hours/degrees listed on State of Texas application will be required on or before the first day of employment if selected for the position.
Experience
Four (4) years progressively responsible experience in criminal or regulatory enforcement investigative work.
Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.
ADDITIONAL INFORMATION
BENEFITS:
The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:
Retirement Plan
Paid Group Health Life Insurance for employees
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Dependent Optional Life Insurance
Paid Vacation Leave
Dependent Health Life Insurance
Dental Insurance
Voluntary ADD Insurance
Vision
Health Dependent care flexible spending accounts
QUALIFIED EMPLOYER:
In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Educations Public Student Loan Forgiveness (PSLF) program.
REGISTRATION, CERTIFICATION AND/OR LICENSURE
A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.
JOB OFFER AND CONTINUATION OF EMPLOYMENT IS CONTINGENT UPON:
Proof of education and experience listed on the application.
Eligibility to work in the United States.
Satisfactory results from a pre-employment criminal history background check and drivers record check.
Compliance with Selective Service registration for males ages 18-25.
MILITARY
If selected for the position the following must be provided for proof of military employment preference:
Veteran must
