Senior Business Analyst, Finance Systems

Zoom • Washington, DC • 11h ago

What you can expect

We are seeking a Senior Business Analyst in Quote to Cash with Go To Market Analytics expertise to drive global systems and new product/process initiatives using business, technical, and AI.

About the Team

The Finance Systems Excellence group drives systems automation by partnering with our Finance business and IT partners. These include Go-To-Market initiatives, Global systems implementations, Tier 1/2/3 projects, system enhancements , and robotic process automation with an AI first Approach .

Responsibilities

Obtaining a thorough understanding of the end-to-end Quote to Cash (QTC) business processes and the design of the underlying models supporting reporting in Snowflake and Tableau.

Supporting integrated testing strategies, coordinate testing efforts with end users (during UAT), monitor test execution, and provide metrics to leadership.

Leading high-quality documentation efforts throughout projects, including collecting design decisions, system configuration, processes/workflow, data extracts, interface requirements, end-user training, etc.

Participating in data extraction/conversion exercises with business teams and IT for projects involving a change in the current application/vendor.

Supporting internal processes and audit procedures to ensure Finance SOX controls compliance and data integrity of systems post-go-live.

Providing backup support for current systems, resolving issues through triage with cross-functional teams and partnering with IT for deployment and hyper-care.

Prioritizing requests with business teams for quarterly initiatives and partnering with cross-functional groups through the systems development life cycle.

What we're looking for

5+ years' Quote to Cash experience in SaaS finance or related functions within high-volume, fast-growth environments, with a B.S. in Business Operations, Finance, Accounting, or related field.

3+ years of experience in Snowflake reporting, expertise in interpreting SQL queries and transformation framework, along with hands-on experience in Salesforce (SFDC) and Zuora .

Have experience in leveraging AI to simplify manual processes and exposure to Robotic process automation tools such as Automation Anywhere.

Be proficient in Microsoft Office Word, Excel, and G Suite tools.

Excel lent analytical and problem-solving skills - able to independently think through issues and provide well-thought-out alternate solutions.

Be comfortable engaging with business and IT team members globally, and with external vendor project teams across different time zones.

Have excellent written and verbal interpersonal skills, with organizational abilities to thrive in a dynamic, multitasking environment.

Salary Range or On Target Earnings:

Minimum:

$98,900.00

Maximum:

$228,700.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

08/22/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment?

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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