Sr. Consumer Loan Specialist - Sales Customer Service

Republic Finance, LLC • Roanoke, VA • 2d ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills. ABOUT REPUBLIC FINANCE We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our community. Company-wide, we hold annual fundraisers for the Juvenile Diabetes Research Foundation (JDRF) and the American Cancer Society, among other philanthropic efforts. Our growing company offers a bright future for our employees. We work to provide many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees with by offering great benefits and competitive pay and rewarding performance! Job responsibilities are as follows: Actively seeks opportunities to originate new loan business with new and existing customers. Evaluates customer needs to recommend the best consumer loan and voluntary product solutions. Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants. Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing. Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans. Closes loans, assembles loan folders, and breaks down files. Consistently meets or exceeds loan goals. Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio. Applies analytical skills to quickly and efficiently resolve any customer issues. Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance. Processes insurance claims, follow-ups and payments daily and maintains insurance log. Provides excellent customer care through daily transactions, customer inquiries and problem resolution. Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance. Answers incoming phone calls; checks branch's voicemail. Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks. Requirements High school diploma or equivalent. Minimum of 2 years of experience in a goal oriented, incentive based sales role. 1+ years of experience in the consumer finance industry preferred. Professional demeanor, positive attitude, strong communication and customer relations skills Ability to work well independently, as well as a dedicated team member. Ability to work in a fast-paced environment and successfully navigate priorities. Proficiency with Windows and Microsoft Office Suite Valid driver's license, reliable transportation, and auto insurance Willingness to comply with our company policy regarding employment credit check, background checks and drug screening Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance. Benefits We offer a competitive compensation and benefits package including: Health, Dental, & Vision Insurance 15 days of Paid Time Off (PTO) to start + 1 additional personal day 401k + employer match Company provided Life Insurance & Long Term Disability Employee Assistance Program - Confidential mental health support Additional benefits with Republic Finance include: Employee of the Month Program Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society Professional offices with a friendly team environment Monthly incentive bonus pay Internal promotions Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

Similar Jobs

Entry Level Payroll Operations Specialist

Virginia Community College System • Daleville, VA • 4d ago

Finance, Accounting & Banking

::: {focus-portal="20"} ::: {role="main"} ::: []{role="document"} Process payroll through identified policies and procedures for the Shared Services Center customers, ensuring timely and accurate payment and required wit...

4d ago

Go to Apply

Finance Operations Line Supervisor

Virginia Community College System • Daleville, VA • 3w ago

Finance, Accounting & Banking

Provides leadership, direction, and supervision of a staff responsible for all aspects of the accounts payable process for the 23 VCCS colleges, System Office, and Shared Services Center. In addition, the Finance Operati...

3w ago

Go to Apply

Controller

Roanoke College • Salem, VA • 3w ago

Finance, Accounting & Banking

About Roanoke College Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs...

3w ago

Go to Apply

Medical Assistant (MA)

Vistar Eye Center • Roanoke, VA • 8h ago

Hospital & Medical

::: {#description aria-label="Description"} ::: {#jobDesc-row} []{#jobDesc} J oin Our Team as an Ophthalmic Medical Assistant Vistar Eye Center is seekingdynamic, patient-focused individualswho are ready to grow with our...

8h ago

Go to Apply

AAA Travel Agent (In-Store Sales)

AAA Mid Atlantic • Roanoke, VA • 20h ago

Retail & Hospitality

Bring Your Sales Expertise to an Exciting Career in Travel! Do you love exploring new places and sharing your experiences? At AAA Club Alliance, we're looking for enthusiastic, sales-driven individuals who want to help o...

20h ago

Go to Apply

(USA) Personal Shopper Lead - Sam's

Walmart • Roanoke, VA • 20h ago

Position Summary... What you'll do... Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on proc...

20h ago

Go to Apply

Lead Medical Support Assistant, Mental Health

Veterans Affairs, Veterans Health Administration • Salem, VA • 1d ago

Hospital & Medical

Summary This is a Lead Medical Support Assistant position and reports to the Supervisory MSA for Mental Health in Access and Scheduling Management Service (ASMS) Responsibilities The incumbent functions as a Lead Medical...

1d ago

Go to Apply

Nursing Assistant - Mental Health

Veterans Affairs, Veterans Health Administration • Salem, VA • 1d ago

Hospital & Medical

Summary Come Join Our Team! The Salem Veterans Affairs Healthcare System is looking for a Nursing Assistant (NA). This position assists licensed nursing staff in the care of patients/residents receiving preventative, acu...

1d ago

Go to Apply

Social Worker- HUD VASH

Veterans Affairs, Veterans Health Administration • Salem, VA • 1d ago

Hospital & Medical

Summary HUD-VASH is an intensive case management program for chronically homeless veterans aimed at providing psychosocial services to veterans while residing in stable housing through HUD's Section 8 voucher system. Thi...

1d ago

Go to Apply

Social Worker- HUD VASH

Veterans Affairs, Veterans Health Administration • Salem, VA • 1d ago

Hospital & Medical

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.