Commercial Sales Consultant

Service Experts • Cincinnati, OH • 5h ago

Commercial Sales Consultant Reports To: Sales Manager or General Manager Status: Full-time, Regular position Category: Sales Location Name: Engineering Excellence Service Experts Heating and Air Location Address: 4360 Glendale Milford Rd. Cincinnati, OH 45242 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Job Summary: The Commercial Sales Consultant is an outside sales position responsible for developing Engineering Excellence commercial sales and services to increase revenue, through customer presentations and lead generation. Builds long-term relationships with commercial customers in order to grow the customer base and retain customers. The sales consultant should be highly ambitious, results oriented, and self-motivated Key Responsibilities:

Generates commercial replacement, retrofit, and service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact.

Demonstrates professionalism, diplomacy, and tact to uphold company's community reputation. Represents the company professionally, honestly, and ethically in all business matters and concerns

Consults with commercial customer on HVAC and indoor-air quality needs, delivers sales presentation utilizing company-established sales process, and closes sale to provide the customer with the best solution for the customer's budget. Suggest additional and/or alternative products or service to meet customer needs.

Utilizes relevant systems and information, prepares the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand language.

Utilizes Engineering Excellence marketing data & tools to maximize sales effectiveness.

Prepares and/or completes all required documentation and obtains customer's signature.

Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers.

Works with internal staff to ensure that work is scheduled and completed according to company standards and the customer's satisfaction.

Updates company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits.

Meets or exceeds set Key Performance Indicators including:

o Revenue Growth o Close Rate o Lead Generation o Service Agreement sales

Effectively communicates with customer to resolve concerns, issues, or complaints in order to assure total customer satisfaction.

Comply with all Engineering Excellence safety policies, procedures, and practices.

Performs similar/other duties as assigned.

Health & Safety Roles & Responsibilities:

Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately.

Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.

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