Business Operations Manager
Apply (https://jobs.cisco.com/jobs/Login?projectId=1442148)
Location:Milpitas, California, US
Area of InterestBusiness Strategy and Operations
Compensation Range146100 USD - 190300 USD
Job TypeProfessional
Technology InterestSoftware Development
Job Id1442148
The application window is expected to close on: 9/06/2025.
NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
Cisco's Infrastructure Engineering Org manages a broad range of solutions including data center, web and service provider technologies. Their portfolio includes ground breaking technologies, longstanding Cisco product lines, and includes the recently launched Cisco 8000 series. With focus in such areas as high-performance ethernet fabrics for AI infrastructure and enterprise generative AI networking, this group plays a meaningful role in driving Cisco infrastructure innovation and delivering high-performance solutions for customers worldwide. Our Chief of Engineering Operations team provides top-tier support to our VP and SVP level engineering leaders within this org.
Your Impact
As a Business Operations Manager on this team, you will be instrumental in driving operational excellence and critical initiatives. You will assist this team in their overall engineering efforts while collaborating closely with other teams within Infrastructure Engineering Operations. Additionally, you will work with other Cisco organizations and cross-functional partners, including Product Management teams. Typical responsibilities include:
Support the engineering leaders in the organization in managing their engineering activities.
Build strong partnerships with Leadership Teams, Project Management Office, Financial Operations, and Finance Leads as a single point of contact for the leader and leadership team.
Lead special engineering projects/initiatives within the organization as needed.
Plan and coordinate organizational meetings such as staff, extended staff, all-hands, offsites, etc.
Lead the preparation and execution of all engineering leadership meetings.
Lead and own the quarterly and annual engineering planning processes.
Provide data and analysis related to Engineering Budgets (OpEx, CapEx, and other expense categories), Connected Achievement, Lab and Workplace Resources, Headcount, Hiring, Training compliance, etc.
Track and drive completion of action items and deliverables for the Engineering Leader and their leadership teams.
Minimum Qualifications for this role:
5+ years working in the high-tech industry in engineering operations and/or project management.
BA/BS in Business Management or a relevant field.
Experience using Microsoft Office products, including SharePoint, Word, PowerPoint, Outlook, and Excel to facilitate, communicate, or implement aspects of business operations
Preferred Qualifications and Experience:
Experience as an Engineering Chief of Staff or providing comprehensive operational support to executive level engineering business leaders
Demonstrable project and program management skills, experience and/or certifications
Use of AI tools to gather, organize and review operational data
Track record of creating data-driven presentations
A collaborative proactive work ethic and a passion for organization
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Compute2025
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess (https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html) to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
