Hotel Housekeeper

Century Casino Caruthersville • Caruthersville, MO • 6d ago

POSITION SUMMARY

The employee in this position is responsible for providing and maintaining clean guest rooms and spaces for guests and staff on a daily basis. All employees are required to practice customer courtesy skills to ensure our guests are afforded a remarkable experience.

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.

Change all dirty bed linens

Replace used towels

Sweep/Mop/vacuum

Dusting

Replenish amenities offered in rooms/lobby

Freshen stayover rooms

Ensure that all assigned rooms are clean and ready to be checked into

Stock housekeeping cart at beginning/end of shift

Inspect rooms visually for any maintenance issues that need to be reported

Bring down dirty linen/towels

Assist coworkers with their rooms

Follow all SOP and Policies that are in place

Follow all safety and security measures that are in place

Occasional laundry

Stock storage areas when needed

Comply with all reasonable requests made by management

Qualifications:

Experience in the hospitality industry or guest services is preferred, but not required

Must be available to work various shifts, holidays and weekends

Must have great customer service skills - all of our positions come into contact with guests!

What to Expect

Be part of a cohesive team with opportunities to build a successful career.

Have the opportunity to engage in diverse and challenging work.

Derive a sense of pride in work well done.

Be recognized for excellence.

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