Back to Jobs search

BMV Registration Operations Coordinator

State of Indiana • Indianapolis, IN • 1d ago

Date Posted: Aug 13, 2025

Requisition ID: 464045

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

Invest in our employees

Engage our customers

Provide sustainable systems

Embrace product innovation

Role Overview:

The Registration Operations Coordinator position is located within the Registrations Department. In this role you will be responsible for resolving with escalated registration inquiries received from internal and external customers. Additionally you will respond to all phone calls, emails, letters, and other forms of correspondence received by the Registrations Department. The Program Coordinator monitors inquiries, as well as modifies agency resources such as procedural manuals and the Bureau's intranet and internet websites which reduces inquiry volume by ensuring appropriate information and resources are available for internal and external customers. The Program Coordinator assists the Registrations team with license plate programs, maintenance of the BMV operating system, vehicle and watercraft registration transaction business rules, and other related projects as assigned.

Salary Statement:

The salary for this position traditionally starts at $42,900.00.

A Day in the Life:

The essential functions of this role are as follows:

Serves as point of contact for the Registrations Department

Identifies improvements to the agency's communication materials and procedural manuals

Assists with managing license plate programs and vendor operations

Assists with BMV's record system, policies and processes

Identifies registration transactions defects and improvements in the BMV records system

Assists with testing system and process changes prior to implementation

Manage toll dispute correspondence

Assists with agency initiatives and special projects

Assists with implementing new policy and procedures provide guidance during operational transitions

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

Considerable customer service experience.

Ability to communicate verbally and in writing, including an ability to resolve complex problems.

Demonstrates a high level of attention to detail.

Ability to maintain effective working relationships with internal and external customers.

Demonstrates ability to deal effectively with conflict resolution.

Ability to make decisions and meet tight deadlines.

Knowledge and understanding of the mission, policies and multiple functions and responsibilities of the Bureau.

Knowledge and understanding of the Bureau's title and registration programs.

Knowledge and understanding of and ability to apply the varied laws, rules and regulations as they relate to the titling and registration of vehicles and watercraft.

Knowledge and understanding of and ability to apply the varied laws, rules and regulations as they relate to the Bureau's obligation to collect and distribute excise taxes and fees.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Sales Executive

Oracle • Indianapolis, IN • 1h ago

Sales & Marketing

Job Description We are currently looking for a talented and highly motivated Application Sales Representative to join our Hospitality Global Business Unit. This role will primarily focus on selling our Hospitality Proper...

1h ago

Go to Apply

Accounting Staff II

Intermountain Health • Indianapolis, IN • 3h ago

Finance, Accounting & Banking

Job Description: This position safeguards Intermountain Health's assets through monthly accounting operations and internal controls. This position ensures accurate and compliant financial reporting. This position is resp...

3h ago

Go to Apply

[Remote] Principal Applied Scientist

Oracle • Indianapolis, IN • 3h ago

Job Description Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & AI. This team will focus on product development and product strategy for Oracle Health, while building out a com...

3h ago

Go to Apply

[Remote] Senior Applied Scientist

Oracle • Indianapolis, IN • 4h ago

4h ago

Go to Apply

Account Executive, ES (Western PA/Western VA or Pittsburgh)

Fujifilm • Indianapolis, IN • 4h ago

Sales & Marketing

Position Overview The Account Executive, Endoscopy is responsible for the generation of sales revenue for the organization through personal interaction with prospective customers within a given territory. This position i...

4h ago

Go to Apply

(USA) Operations Manager - Floor

Walmart • Plainfield, IN • 4h ago

Management & Administrative

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Drive and implement the business plan for area of responsibility to achieve f...

4h ago

Go to Apply

(USA) Operations Manager - Floor

Walmart • Plainfield, IN • 4h ago

Management & Administrative

4h ago

Go to Apply

AI-Powered Marketing Operations & Project Management Intern

Danaher Corporation • Indianapolis, IN • 5h ago

Management & Administrative

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives-...

5h ago

Go to Apply

Director, IT Infrastructure, Service Management, and Cloud Operations

Republic Airways • Indianapolis, IN • 5h ago

Management & Administrative

Job Category: Information Technology PL POSITON PURPOSE The IT Director Infrastructure, Service Management, and Cloud Operations will lead the strategic and operational transformation of Republic Airways IT infrastructur...

5h ago

Go to Apply

Marketing Underwriter- HMIG

Highmark Health • Indianapolis, IN • 5h ago

Finance, Accounting & Banking

Company : HM Insurance Group Job Description : JOB SUMMARY This job maintains existing business, generates new business, and grows a profitable book of business which has been underwritten in the group insurance market....

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.