Access Associate Senior

Rochester Regional Health • Rochester, NY • 9h ago

Job Title: Access Associate-Senior Department: Behavioral Health Location: Brighton Clinic Hours Per Week: 40 hours Schedule: M - F 8:30AM - 5PM Sign-On Bonus: $0 SUMMARY: As a Senior Access Associate, you lead in the management and guidance of team members to maintain Rochester Regional's high-quality standards of customer care.

RESPONSIBILITIES:

Leadership. Provides knowledge, expertise and guidance to a team of access associates; assist in training new employees; serve as a resource to others in the resolution of complex issues

Customer Service. Manage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information

Registration & Verification. Complete the registration process for patients and/or their representatives; verify insurance eligibility/coverage and obtain necessary pre-certifications/authorizations when applicable

Billing & Payments. Collect/process co-payments, deductibles and/or other @types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy

REQUIRED QUALIFICATIONS:

None

PREFERRED QUALIFICATIONS:

Associate degree preferred.

3 years related work experience in a healthcare or customer service setting preferred.

Bilingual preferred.

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$18.00 - $21.00

CITY:

Rochester

POSTAL CODE:

14618

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Similar Jobs

Home Health Aide- Monroe County

HCR Home Care • Rochester, NY • 5h ago

Hospital & Medical

Salary Range: $18.10 - $22.00 Hourly Role and Responsibilities Provide personal care and supportive services to individuals in the community , in the privacy of their home. Essential Functions Provide health - related se...

5h ago

Go to Apply

Sales Associate

Aaron's Inc • Rochester, NY • 7h ago

Sales & Marketing

The hourly range for this position is $15.00 to $16.25. This position is also eligible for incentive pay based on performance. Sales Associate Sales Associates keep people smiling at Aaron's . On our team, you'll be a po...

7h ago

Go to Apply

AG Fellowship Program: Post-Grad Opportunity 3L Law Students - Rochester

New York State Civil Service • Rochester, NY • 9h ago

Legal & Paralegal

NY HELP No Agency Attorney General, Office of the Title AG Fellowship Program: Post-Grad Opportunity 3L Law Students - Rochester Occupational Category Legal Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (...

9h ago

Go to Apply

Affordable Housing Manager

Rochester Regional Health • Rochester, NY • 9h ago

Management & Administrative

Job Title: Affordable Housing Manager Department: Real Estate Management Primary Location: 11 Leith Lane, Hilton, NY 14468 Hours Per Week: 20 hours Schedule: 10:00 AM to 2:00 PM, on-call 1 week per month Position Summary...

9h ago

Go to Apply

Access Associate Senior

Rochester Regional Health • Rochester, NY • 9h ago

Job Title: Access Associate-Senior Department: Oncology Location: Clifton Springs Hours Per Week: 37 Hours Schedule: Monday - Thursday 7:30AM - 4PM or 8AM - 4:30 PM, Friday 7:30AM - 12:30PM/8AM - 1PM Sign-On Bonus: $0 SU...

9h ago

Go to Apply

Administrative Coordinator III

University of Rochester • Rochester, NY • 10h ago

Management & Administrative

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability....

10h ago

Go to Apply

Administrative Assistant 1 or Administrative Assistant 1/2 Trainee (NY HELPS), Rochester Psychiatric Center, P26742

New York State Civil Service • Rochester, NY • 10h ago

Management & Administrative

NY HELP Yes Agency Mental Health, Office of Title Administrative Assistant 1 or Administrative Assistant 1/2 Trainee (NY HELPS), Rochester Psychiatric Center, P26742 Occupational Category Clerical, Secretarial, Office Ai...

10h ago

Go to Apply

Operations Manager

Amazon • Rochester, NY • 11h ago

Management & Administrative

Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operati...

11h ago

Go to Apply

Service Technician - Entry Level

Maddie's Motor Sports - Spencerport • Spencerport, NY • 14h ago

Management & Administrative

Order#: NY1533451 Service Technician Maddie's Motor Sports, Western New Yorks largest motorcycle and powersports dealership group, is looking for an experienced Powersports Technician. We offer a career-destination envir...

14h ago

Go to Apply

Building Maintenance Technician

Brinkman Products, Inc. • Rochester, NY • 14h ago

Retail & Hospitality

Job Title: Building Maintenance Technician (Entry-Level - Will Train)Location: Brinkman Products, Inc./Rochester, NYJob Type: Full-TimePay: $20.00 - $30.00/hr. About Us:Brinkman Products, Inc. is an industrial goods manu...

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.