Account Manager

Heritage Environmental Services, LLC • South Bend, IN • 14h ago

South Bend, IN, USA | Full Time

Exciting Opportunity to Join Our Legacy of Environmental Leadership!

About Us: At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.

Why Arcwood?

Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.

Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.

Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant - Always.

Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.

Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.

Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.

Account Manager As an Account Manager you will be responsible for outside sales, new business development, and account management with assigned accounts / customers to support all business services for the organization in achieving its revenue and profitability goals. This role manages quality and consistency of product and service delivery, with travel up to 80% of the time.

Essential Functions & Requirements:

Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times

Increases sales revenue and profit dollars by identifying potential new accounts and soliciting orders through personal sales calls to explain services and assess potential customer needs

Fosters sales relationships with target accounts

Increases sales revenue and profit dollars of existing accounts through regular contact with customers and continued communication regarding additional available services

Prepares, submits, and interprets periodic reports on activities, sales volume, and expenses

Attends and participates in sales meetings and training programs; represents company at trade shows, conventions, Chambers of Commerce, and professional associations

Stays abreast of major environmental regulatory changes and industry trends, as well as competitive conditions

Effectively adapts to CORE business and customer categorization

Manages Days Sales Outstanding (DSO) to

Coordinates with customers to profile, identify service timeframes, and ensure quality and customer satisfaction with the current offering(s); works to resolve any customer concerns

Negotiates pricing and contract requirements as needed

Completes annual sales revenue budget and identifies key customer initiatives

Manages and controls sales expenses and ensures the timely submission of business expenses

Maintains a comprehensive understanding of the company's service offerings for business lines offered to customers

Maintains the ability to travel up to 80%, with some overnight stays required

Takes on additional duties as assigned to support the team and organization

Education:

Bachelor's degree (required), with a focus in sales, business, marketing or science (preferred)

Experience:

3+ years of proven industry related sales experience (required) -OR-

In lieu of degree, 7+ years of proven industry related sales experience (required)

Competencies:

Quality communication skills for interacting with both internal and external customers

Proven sales competencies, with the ability to develop a working understanding of all Company services

Regular and predictable attendance to perform the functions and requirements of this role

Benefits, Compensation, & Workforce Diversity: Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement.

Equal Opportunity Employer - Veterans & Disabilities

A post-offer drug screen and background check will be required.

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