Customer Service Representative

ManpowerGroup • Mishawaka, IN • 1d ago

Our client, a leading player in the manufacturing industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the operations team supporting customer interactions. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask, which will align successfully in the organization.

Job Title: Customer Service Representative

Location: Mishawaka, IN Onsite

Pay Range: $20-$25 per hour, depending on experience

Shift:

What's the Job?

Answer and respond to customer inquiries via phone and email in a professional and timely manner.

Enter and process sales orders accurately; verify product specs, pricing, and delivery details.

Coordinate with production, logistics, and sales teams to track and fulfill customer orders.

Provide updates to customers regarding order status, shipping schedules, and any delays.

Investigate and resolve order issues, product concerns, or service complaints efficiently.

What's Needed?

3+ years of customer service experience in a manufacturing or industrial environment.

Strong verbal and written communication skills.

Proficiency in basic computer programs and order entry systems (ERP experience a plus).

Ability to multitask, prioritize, and stay organized in a fast-paced setting.

Detail-oriented and solution-focused.

What's in it for me?

Opportunity to work in a stable, team-oriented environment.

Long-term potential in the aluminum manufacturing industry.

Competitive pay offered based on experience.

Engagement in a dynamic and growing industry.

Chance to develop and enhance your customer service skills.

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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