ADA Accommodation Coordinator

Sedgwick • Memphis, TN • 21h ago

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

ADA Accommodation Coordinator

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002

Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401

Coralville, IA: 3273 Ridgeway Drive Coralville IA 52241

Dublin, OH : 5500 Glendon Court Dublin OH 43016

New Albany, OH : 7795 Walton Parkway New Albany, OH 43054

Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268

Irving, TX : 2201 W. Royal Lane Suite 125 Irving, TX 75063

Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125

Southfield, MI : 300 Galleria Officentre Southfield MI 48034

Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826

PRIMARY PURPOSE : To process claims and determine accommodation options following written guidelines and procedures pursuant to ADA, state and/or client requirements; to make timely referrals for appropriate disability and federal/state leave of absence eligibility review; and to ensure the ongoing processing of claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Informs claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.

Reviews medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition.

Makes claim determinations to approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on the ADA, state, and/or client requirements. Processes ADA claims ensuring compliance with duration control guidelines, ADA and state regulations, and/or client-specific process provisions.

Determines accommodation options; makes timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.

Conducts initial employee interview per process guidelines.

Utilizes the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines, in-house clinicians, ADA job accommodation specialists).

Refers cases as appropriate to team lead.

Maintains professional client relationships.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

Two (2) years of related experience or equivalent combination of education and experience required. One (1) year of benefits or claims management experience preferred.

Skills & Knowledge

Excellent oral and written communication skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Good negotiation skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

disabilitycoordinator

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Similar Jobs

Full Charge Bookkeeper

Robert Half • Memphis, TN • 4h ago

Finance, Accounting & Banking

Description Full Charge Bookkeeper - Memphis, TN (On-Site) We are seeking an experienced Full Charge Bookkeeper to join our small-to-midsize office. This role handles the full spectrum of bookkeeping duties, including ac...

4h ago

Go to Apply

25/26 Special Education Teacher

Amergis • Memphis, TN • 21h ago

Salary: $45 / Hour The Special Education Teacher, under the direction of theSpecial Education Program Administrator provides quality services to specialeducation students, kindergarten through grade 12. The Special Educa...

21h ago

Go to Apply

(USA) Licensed Optical Manager L3 - Sam's

Walmart • Memphis, TN • 21h ago

Management & Administrative

Position Summary... What you'll do... Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting...

21h ago

Go to Apply

(USA) Personal Shopper - Sam's

Walmart • Bartlett, TN • 21h ago

Position Summary... What you'll do... Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accou...

21h ago

Go to Apply

Marketing Specialist

Robert Half • Memphis, TN • 23h ago

Sales & Marketing

Description We are looking for a dynamic Marketing Specialist to join our team in Memphis, Tennessee. This is a Contract-to-Permanent position offering an opportunity to contribute to impactful marketing initiatives whil...

23h ago

Go to Apply

Account Manager, Regional Accounts Team

Hilton • Memphis, TN • 23h ago

Management & Administrative

The location for this position is virtual/remote This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience....

23h ago

Go to Apply

Marketing Technology Director

Sedgwick • Memphis, TN • 23h ago

Sales & Marketing

23h ago

Go to Apply

Marketing Technology Director

Sedgwick • Southaven, MS • 1d ago

Sales & Marketing

1d ago

Go to Apply

Shipping/Receiving Lead Clerk (Data Center)

Insight Global • Memphis, TN • 1d ago

Management & Administrative

Job Description One of our technology clients is seeking a Sr. Shipping/Receiving Process Lead Clerk (Data Center) to join their operations. This person will be responsible but not limited to - Implementing processes to...

1d ago

Go to Apply

Entry Level Production - Steel

Nucor Steel Auburn, Inc. • Memphis, TN • 1d ago

Manufacturing & Warehouse

Job Details: Division: [[division_obj]] Location: [[filter4]] , [[filter3]] , [[filter2]] Other Available Locations: [[mfield1]] [[custSalary]] Welcome to Nucor, where our unique culture sets us apart. Joining Nucor mean...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.