Administrative Case Manager

Gaudenzia • Coatesville, PA • 1d ago

We are looking for an Administrative Case Manager - Hours are Monday - Friday - must be able to work at least two evenings a week (up to 8:00pm)

We need hope-bringers and changemakers --- because the work we all do matters. If you're passionate about making an impact with your time and being someone's light in the darkness, we want you on our team. Come Join Us to Do Mission-Based, Meaningful Work

Who We Are

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C. Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time. As our organization grows and evolves to meet the needs of our clients and communities, we're seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.

Who we're looking for:

This position is responsible for overall referral, admissions, coordination, and maintenance of the administrative functions for assessments. This individual will oversee the quality and timeliness of assessments, and the tracking and reporting accurate referral information. This position requires considerable contact with internal and external referral sources and the County. Work is performed with considerable independence and in accordance with established regulations, policies, and procedures. Work is reviewed and supervised by the Program Director, to whom this individual reports.

What We Offer:

Gaudenzia is a diverse, inclusive workplace where purpose-driven people thrive. We think our team members are real heroes, and we believe those who devote their lives to making the world a better place deserve competitive salaries, generous health benefits, and unbeatable work-life balance in return.

Benefits & Perks at Gaudenzia include:

Medical Insurance

Dental Insurance

Short-Term Disability Insurance

Life Insurance

Accidental Death & Dismemberment Insurance

Vision Insurance

Various Supplemental Benefits (Aflac, Legal, Identity Theft & FSA)

You generate two banks of time off which include Personal/Sick and Vacation hours

10 Paid Holidays Per Calendar Year

Paid Bereavement Leave

Education Assistance Benefit (Tuition Reimbursement)

Full reimbursement for the cost of professional license/certification renewals

Retirement Plan - Relevant to Program and State

Employee Assistance Program

Your responsibilities in this role may include:

Direct day to day functioning of Assessment Unit.

Knowledge of daily census of region's programs.

Responsible for developing and maintaining efficient assessment procedure.

Oversee client and paper flow between Assessment Unit and programs.

Act as a liaison with the internal and external referral sources.

Know criteria for all referral sources.

Be proficient in assessment tools (i.e., PCPC, etc.)

Ensure appropriate referrals are made to programs.

Ensure accurate, up to date assessment records, records of referral and funding sources.

Establish and maintain positive relationships with funding, referral, and regulatory agencies.

Other duties as defined by the Unit Unique Job Descriptions.

Knowledge of treatment, therapeutic, rehabilitative and prevention techniques including, but no limited to: chemical dependency, mental health and criminal behavior.

Knowledge of drug and alcohol abusing subculture.

Knowledge of the County funding and admission process.

Ability to exercise sound judgement in developing, implementing, interpreting, and evaluating program policies, procedures, and regulations.

Ability to work effectively with target population, staff members, agencies, institutions, and the general public.

Qualifications for this role:

Education/Training: Degree from an accredited college with a major in: Psychology, Sociology, Behavioral Health, Social Work.

Experience: Master's Degree + 2 years; Bachelor's Degree + 3 years; Associate degree + 4 years All experience must reflect direct services with drug and alcohol/mental health population

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