Position Description
If you enjoy working on high profile and challenging engineering projects supporting the US Army, Serco has a great opportunity for you! The Configuration Management Specialist will be part of a dynamic team at our Fort Bliss, Texas location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Soldiers.
Serco supports the US Army as a prime contractor for their Next Generation Command and Control (NGC2) contract which supports implementing capabilities that enable the service to employ Command Posts (CP) across the operational spectrum. Our team develops, integrates, and maintains modern and mobile solutions for an integrated CP infrastructure.
You will be part of a team that works closely with the customer and other Serco functional area teams to deliver quality systems and associated supporting documentation. The team has been recognized by the Army Customer and the industry for their outstanding contributions to the program.
In this role, you will:
Develop and maintain hardware, software, and network documentation provided to the contracting customer in the form of Contract Data Requirements List (CDRL) deliveries.
Create network configuration documentation, routing tables, and interconnect diagrams in support of Level I, II, and III Technical Data Package (TDP) deliveries.
Maintain the knowledge management system and the repository for network configuration items and program deliverables.
Establish and implement network configuration management policies and procedures that serve as an extension of the existing project configuration management program.
Identify, document, submit, and review network change requests.
Evaluate network change requests from other organizations to assess their impact to platform configurations, integration designs, performance, costs, and schedules.
Provide weekly briefings, feedback, and network configuration item status to project management and contracting customer.
Manage the overall configuration status of network hardware equipment and software components.
Monitor network performance and assist in troubleshooting issues as they arise.
Collaborate with project functional area leads and team members to ensure effective network integration.
Conduct and document regular audits and assessments of network configurations.
Stay up to date on emerging Department of Defense (DoD) technologies and industry trends.
Get to know your recruiter: (https://serco.kzoplatform.com/player/medium/2797363347937301809?embed=true&layout=fullscreen&overlay=false&auth=public)
Qualifications
To be successful in this role, you will have:
Bachelor's level degree in Computer Science, Information Technology
or a related field and minimum of 4 years of experience in network configuration management
or a similar role, or an Associate's level degree in Computer Science, Information Technology
or a related field and minimum of 6 years of experience in network configuration management or a similar role.
Detail-oriented with strong organizational skills.
Experience in managing technical data packages (TDPs) and deliverables.
Familiarity with configuration status accounting and compliance with organizational policies.
Ability to communicate effectively.
Proficient in technical writing.
Ability to travel up to 25%.
Knowledge of MS Office computer applications (Excel, Word, PowerPoint, etc.)
An Active Secret Clearance
Additional desired experience and skills:
Relevant certifications (e.g., Cisco CCNA, CCNP) are desirable.
Familiar with military vehicles
Knowledge of Quality Management Systems such as ISO 9001:2015
Forklift operator experience is a plus
If you are interested in supporting and working with our military and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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ID 70502
Recruiting Location : Location US-TX-Fort Bliss
Category Other
Position Type Full-Time
Security Clearance Secret
Telework No - Teleworking not available for this position
