Distpatcher/Customer Services

Adecco US, Inc. • Houston, TX • 9h ago

Based in Houston (Dallas Route) Adecco is assisting a local client for a Customer Relationship Coordinator/Dispatcher to join a growing team. As a Customer Relationship Coordinator/Dispatcher, you will be instrumental in fostering strong and lasting relationships with valued customers.

You will serve as a key point of contact, ensuring exceptional service, addressing inquiries, and proactively identifying opportunities to enhance customer satisfaction and loyalty.

Responsibilities:

· Serve as the primary point of contact for assigned customers, building rapport and establishing strong, long-term relationships.

· Answer all calls and dispatch.

· Work with Site Manager on dispatching and routes

· Understand customer needs, objectives, and challenges to provide tailored support and solutions.

· Proactively communicate with customers regarding product updates, company news, and relevant information.

· Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.

· Efficiently resolve customer issues and complaints, escalating complex matters appropriately and ensuring timely resolution.

· Coordinate with internal teams to address customer needs and ensure seamless customer experience.

· Maintain accurate and up-to-date customer records in our CRM system, documenting interactions and key information.

· Prepare reports on customer relationship activities and key metrics.

· Stay informed about our products, services, and address customer questions and provide relevant information.

· Contribute to a customer-centric culture within the organization.

· Perform other related duties and projects as assigned.

Qualifications:

· High school diploma or equivalent.

· Experience in customer service or a similar customer-facing role.

· Excellent verbal and written communication skills, with a professional and empathetic demeanor.

· Strong interpersonal and relationship-building skills, with the ability to connect with customers on a personal level.

· Exceptional problem-solving and conflict resolution skills, with the ability to handle challenging situations effectively.

· Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple customer accounts.

· Proficiency in using Microsoft Office Suite.

· Ability to work independently and collaboratively within a team environment.

· Strong attention to detail and accuracy.

· A genuine passion for providing exceptional customer experience and exceeding customer expectations.

Pay Details: $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

FLEX OFFICER - 77002 (STX 1 DIV 1)

United Protective Services • Houston, TX • 8h ago

Management & Administrative

FLEX OFFICER - 77002 (STX 1 DIV 1) Houston, TX, United States of America $16.00 - $16.00 Back Apply Now Back Apply Now Overview United Protective Services is the largest regional contract security provider in the state o...

8h ago

Go to Apply

Security Patrol Officer - 77005 (STX 1 DIV 1)

United Protective Services • Houston, TX • 8h ago

Management & Administrative

Security Patrol Officer - 77005 (STX 1 DIV 1) Houston, TX, United States of America $15.00 - $15.00 Back Apply Now Back Apply Now Overview United Protective Services is the largest regional contract security provider in...

8h ago

Go to Apply

Business Relationship Manager Senior Deepening - Vice President

JPMorgan Chase • Houston, TX • 9h ago

Management & Administrative

If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Business Relationship Manager Senior (BRM) Deepeni...

9h ago

Go to Apply

Security Officer

Allied Universal • Houston, TX • 16h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

16h ago

Go to Apply

Security Officer

Allied Universal • Houston, TX • 16h ago

Management & Administrative

16h ago

Go to Apply

Compliance Manager - Enterprise Marketing (AZ, CA, CO, NV, TX, UT)

Zions Bancorporation • Houston, TX • 1d ago

Management & Administrative

Consistently ranking among American Banker magazine's "Best Banks to Work For" for over a decade, Zions Bancorporation is a "Collection of Great Banks" with local brand names and management teams in each of our major Wes...

1d ago

Go to Apply

Oracle AI, Manager - OIC AI Services

Deloitte • Houston, TX • 1d ago

Management & Administrative

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-...

1d ago

Go to Apply

Market Service Manager

HCA Healthcare • Pasadena, TX • 1d ago

Management & Administrative

Description Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Market Service Manager with Work from Home you can be a part of an organization that is d...

1d ago

Go to Apply

Asset Protection Security Officer

Metro One Loss Prevention Services Group • Houston, TX • 1d ago

Management & Administrative

Job Description IS IT TIME FOR A CHANGE??? Passionate about service? We've got the perfect opportunity for you! Did you know that Security is now a valued profession? Find an exciting career path at Metro One Loss Preven...

1d ago

Go to Apply

Renewable Portfolio Management Advisor

ENGIE Energy Marketing NA Inc. • Houston, TX • 1d ago

Management & Administrative

ENGIE Energy Marketing NA Inc. in Houston, TX (Position based out of and reports to Houston office. May work 100% remotely and telecommute from anywhere in U.S.) seeks Renewable Portfolio Management Advisor to d evelop a...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.