The Red Hat Go-to-Market (GTM) Strategy, Incentives & Data Analytics team is looking for a Program Manager, Account Planning. In this role, you will be a crucial member of the team responsible for the global Account Planning program, a high-visibility initiative designed to drive customer growth and enhance cross-functional collaboration in the Sales Organization. You will work with the Global Account Planning Lead to support the operational and analytical pillars of the program. You will also work with stakeholders in Sales, Operations, and IT. Your primary focus will be on managing project tasks, analyzing program data, generating reports, and coordinating with global stakeholders to ensure the smooth execution of the account planning strategy. The ideal candidate is exceptionally organized, detail-oriented, and comfortable with data analysis and highly skilled in program management.
What you will do:
Data Analysis and Reporting:
Manage, maintain, and enhance the reporting files for account plan completion and quality tracking.
Generate regular status reports and dashboards for various stakeholders, from regional sales leaders to the Field Leadership Team (FLT).
Analyze data to identify trends, risks, and areas for improvement in account plan adoption and quality.
Collaborate with the CRMA, RHSC and IT teams to refine and automate reporting processes.
Program and Task Coordination:
Maintain and update the master project task list, tracking deadlines, dependencies, and ownership.
Assist in managing the backlog of system requirements (RHSC, CRMA, people.ai), translating business needs into functional specifications and tracking Jira stories.
Coordinate with regional program managers and cross-functional stakeholders to gather updates, follow up on action items, and ensure alignment.
Enablement and Communication Support:
Assist in the creation and maintenance of enablement materials, procedural documents, and communication plans.
Draft communications for field announcements, newsletters, and stakeholder updates.
Organize and support change management, including feedback sessions and retrospectives.
Stakeholder and Program Support:
Serve as a point of contact for operational and data-related inquiries from field sales.
Prepare data and initial drafts for strategic presentations and reviews.
Proactively identify risks to the project plan and propose mitigation strategies.
What you bring:
5+ years of experience in a sales operations, business analysis, or project management role, preferably within a global technology company.
Advanced proficiency with Google Sheets, including pivot tables, complex formulas, and data manipulation.
Demonstrated experience with Salesforce (SFDC) reporting and dashboards.
Experience with data visualization and tools like CRM Analytics (Tableau CRM) or Tableau is a significant plus.
Skills with different AI tools is a plus, willingness to learn is a must.
Exceptional attention to detail and a commitment to data accuracy and integrity.
Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
Ability to communicate and connect with stakeholders around the world and in different levels of seniority.
Proactive, resourceful, and able to work effectively with minimal supervision.
A collaborative team player with solid interpersonal skills.
The salary range for this position is $120,720.00 - $199,120.00. Actual offer will be based on your qualifications.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat (https://www.redhat.com/) is the world's leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
? Comprehensive medical, dental, and vision coverage
? Flexible Spending Account - healthcare and dependent care
? Health Savings Account - high deductible medical plan
? Retirement 401(k) with employer match
? Paid time off and holidays
? Paid parental leave plans for all new parents
? Leave benefits including disability, paid family medical leave, and paid military leave
? Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com .General inquiries, such as those regarding the status of a job application, will not receive a reply.
