Consumer & Community Bank - Business Manager - Executive Director

JPMorgan Chase • Wilmington, DE • 20h ago

The business management team acts as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.

As a Business Manager - Executive Director within the Consumer & Community Bank you will be responsible for optimizing business performances by helping to drive key initiatives. This is a time-pressured and high-profile position which is instrumental in assisting/advising senior management and in coordinating the deployment of the bank's corporate resources to address strategic and tactical objectives.

Job responsibilities:

Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance)

Optimize 'bottom line' business performance by driving key initiatives (fees, cost base, RWA and capital utilization)

Identify, escalate and mitigate business risks that could impair our ability to do business: e.g. legal, tax, regulatory, capacity issues, extraordinary transaction costs

Analyze financial performance, including expenses; identify productivity initiatives and drive implementation

Partner with the business, Operations and Technology in the definition of future workflows and implementation of related technology and infrastructure projects to prepare the business to meet the requirements of an ever evolving market structure

Partner with the relevant external service/ infrastructure providers

Represent the business in respective internal/external working groups

Required qualifications, capabilities and skills:

Bachelor's degree in Business, Finance, Economics, or other related area

Previous product knowledge and/or prior Business Management or COO experience

Energetic and dynamic in style

Highly motivated self-starter with excellent time management/prioritization skills

Present well to senior and global business heads

Ability to forge strong internal relationships across a broad range of functions

Self-motivated, tenacious and able to work with high degree of independence

Preferred qualifications, capabilities and skills:

Excellent written and oral communication skills

Able to both define and deliver to conclusion a strategic agenda across multiple groups

Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely

Excellent project management and organizational skills

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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