Coordinator, Technical Trainer

WestRock Company • Atlanta, GA • 13h ago

Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

The salary range for this position is $52,875-$88,125 Salary Non-Exempt

SHIFT: Regular shift: Mon - Fri 8a-5p Will need to be flexible to train on all shifts

Major Job Responsibilities:

Completes daily technical training on the floor to assist with the Certification of team members in their roles

Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed

Assists with tracking, evaluating, and measuring training locally using the company's Dept. Training Standards & Learning System tools

Supports site specific technical learning solution creation (SOP's, Guided Workflows, Technical Learning Aids - to assist with training)

Develops, builds, and maintains relationships with trainees & leaders in their role

Participates in new teammate hiring process - assesses candidates' skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)

Conducts training on all shifts

Influences others to be safety-minded

Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content

Additional duties as assigned

How you will impact Smurfit WestRock:

Improve local team performance through increasing skills and time to certification processes

Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset

What you need to succeed - Critical Skills/ Capabilities:

Growth and Results Oriented: Results oriented person that looks for constant ways to improve

Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness)

Accountability: Holds self and others responsible for actions and results

Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams

Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus

Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes

Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

1 - 3 years' experience conducting/ leading training, including on-the-job training, or similar, in a manufacturing environment preferred

2 - 4 years' experience in a manufacturing environment preferred. Must have Corrugator experience, Converting Machinery experience is a required

Knowledge of Learning Management Systems preferred

Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

Facilitation/ Presentation Skills

Influencing

Partnering