Job Summary
The Operations Strategy & Execution (OS&E) manager is responsible for consulting with Sr. Electric Operations leadership, cross-matrix business partners and subject-matter-experts to develop and drive operating plans to deliver upon our Stakeholder Commitments. This position will serve as direct support to the state VP of operations and as a liaison to the Central Services organizations Sr. Leadership team and is responsible for collaborating across the business to identify and drive opportunities to capture customer value while delivering safe and reliable service. The OS&E manager will support and monitor the strategic planning process and identify opportunities to drive improvements with a bias towards continuous improvement and standardization in work practices, processes and metrics that will deliver an efficient and effective operations. The leader will be directly involved in ensuring operating plans and strategic initiatives are aligned across the various departments.
Essential Functions
Identify opportunities to drive improvements in work practices, processes and metrics that delivers an efficient and effective operations in strong collaboration with the Electric Operations leadership, cross-matrix business partners and subject-matter-experts (Environmental, Engineering, Construction, Safety, Training, Regulatory, Transformation Office, Finance, etc.)
Leads the identification, prioritization and execution of initiatives to deliver upon NiSource Stakeholder Commitments in partnership with Electric Operations leadership and cross-functional subject-matter-experts
Drives research and analysis of key business and operating issues in support of Operations leadership. Provides a strategic view serving as a tactical expert to the Operations team with to break through barriers to improve overall execution
Drives execution of initiatives to deliver upon Electric Operations Operating Plans and NiSource Stakeholder Commitments.
Supports design, development, implementation and monitoring of Operating Plans and long term strategic plans
Effective employee group interactions (staff meetings, leadership forums, employee engagement, and ongoing special teams such as safety committees, etc.).
Participates in all key state leadership meetings
Serve as the Operations liaison to central services organizations focused on matrix business partner collaboration (50%) and continuous improvement and corporate and state Initiatives (50%)
Monitors, tracks and analyzes the success of implemented strategic initiatives and operations tactical plans at state level
Works with teams to identify cultural barriers and resistance and develop or support change strategies that drive successful adoption across Operations
Performs special assignments including management of cross functional projects and initiatives
Provides support, oversee and coordinate administrative, governance and planning processes as requested (i.e. annual President/GM Roadshows, front line leadership meetings, annual operating plans, etc.)
Supports value realization for our customers through continuous improvement, making it easier to deliver safe, reliable service.
Rate Case support
Other duties as assigned
Required Qualifications For Position
Bachelor's degree (preferably in a quantitative discipline such as business, finance, accounting or engineering)
In lieu of degree applicant should have Three(3) years of experience with one or more of the following areas : finance, organizational development, performance metrics, operations, continuous improvement, and/or customer operations
Understanding and working knowledge of Electric operations strategic direction and key priorities and processes.
Knowledge of lean principles, six sigma, continuous improvement or change management methodologies
Strong analytical and problem solving skills, demonstrated sound judgment and decision making skills.
Ability to prioritize and to manage multiple, simultaneous and at times, competing deliverables.
Ability to work in a fast-paced environment with tight deadlines.
Strong financial acumen with experience managing a budget.
Must be self-directed, with ability to work both independently and collaboratively
Must be flexible and able to adapt quickly to change
Ability to influence and gain commitment and trust from senior level executives
Ability to comprehend and assimilate complex business processes
Strong critical thinking, problem solving and innovation skills
Excellent oral, written, and interpersonal communications skills as well as skills in facilitation, including sr. leader audiences
Demonstrated ability to take technical information and translate it into terms that are understood by a larger audience
Other duties as assigned
Preferred Additional Qualifications for Position
8+ years of experience in related discipline
Physical Demands The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.?
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range*:
$129,500.00 - $194,300.00
*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience , as well as internal pay equity .
Posting Start Date:
2025-08-08
Posting End Date (if applicable):
2025-08-23
Please note that the job posting will close on the day before the posting end date.
At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you'll meet exciting challenges each day and make the most of your skills and talents. And you'll be part of a company that was named by Forbes magazine as one of America's Best Large Employers.
We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we've stayed true to our roots by making a difference in the lives of millions of our customers. If you're interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.
