Account Manager I - ArcBest

ArcBest • Enfield, CT • 3h ago

Job Description

Account Managers grow and maintain profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers.

Responsibilities

Assist in collection process and cargo claim prevention, as needed

Aggressively pursue customers using networking, social media, customer referrals, etc.

Conduct calls and face-to-face meetings with customers

Create service solutions for customers' unique business problems, and initiate pricing

Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs

Negotiate service requirements and prices; establish service packages

Manage business relationships and entertain customers

Collaborate with customers, front-line management, and various ArcBest departments

Make sales calls and presentations to customers of all sizes

Maintain and grow expertise of ArcBest service offerings

Obtain and develop new accounts utilizing Company techniques and methods

Identify customer challenges; develop and implement solutions to create opportunities

Develop sales strategies and a comprehensive understanding of customers' business models

Other duties and projects, as assigned

Work in a team setting to accomplish goals

Interact with all employees and customers in a professional and courteous manner

Maintain a positive, customer-focused attitude in a highly intense environment

Exhibit excellent customer service

Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share

Complete itinerary and call report as required by Company guidelines and IRS regulations

Complete monthly sales audit reports and expense reports, as company guidelines require

Maintain accurate territory account information in ArcBest database

Requirements

Education:

Bachelor's Degree, preferred

Relevant experience will be considered.

Experience:

Transportation industry and related sales experience, preferred

Computer Skills:

Proficient in Microsoft Office Suite.

Additional Requirements:

Knowledge of business solutions, competitors, and decision makers, preferred

Knowledge of ArcBest company policies, services, computer systems and services capabilities, preferred

Competencies:

Addressing Customer Needs

Cross-Selling

Negotiating

Perseverance and Follow-Through

Problem Solving

Relationship Management

Sales Closing and Agreements

Selling

Other Details

Work Hours:

Generally, Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events.

Compensation:

This is a salary position paid biweekly.

Variable compensation is included.

About Us

ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.

An Equal Opportunity Employer M/F/Vet/Disability

ArcBest

Go to Apply

Share this job

Similar Jobs

Administrative Assistant

Greater Springfield Senior Services Inc. • Springfield, MA • 8h ago

Management & Administrative

Are you highly organized and enjoy a variety of general office tasks? This position is responsible for assigned administrative support clerical administrative functions for the Personal Care Management (PCM) Program. Acc...

8h ago

Go to Apply

Administrative Assistant

State of Connecticut, Department of Administrative Services • East Hartford, CT • 8h ago

Management & Administrative

Administrative Assistant Office/On-site Recruitment # 250806-3591CL-001 Location East Hartford, CT Date Opened 8/8/2025 12:00:00 AM Salary $63,777 - $82,530/year Job Type Open to Statewide Employees Close Date 8/18/2025...

8h ago

Go to Apply

Senior Project Engineering Manager - Supplier Designed Equipment, Electro-Mechanical Systems (Onsite)

RTX Corporation • Windsor Locks, CT • 8h ago

Management & Administrative

Date Posted: 2025-08-08 Country: United States of America Location: 01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Statu...

8h ago

Go to Apply

Manager, Repair Field Operations

Otis Elevator Company • East Hartford, CT • 1d ago

Management & Administrative

Date Posted: 2025-08-06 Country: United States of America Location: OT277: NKG - EAST HARTFORD, CT 242 PITKIN STREET, EAST HARTFORD, CT, 06108 USA Job Title Field Repair Manager Role Overview Would you like to join a tru...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Westfield, MA • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Google Territory Sales Manager

Acosta Group • Windsor, CT • 1d ago

Management & Administrative

DESCRIPTION Are you ready to level up your sales game, travel across a dynamic territory, and be the face of an innovative brand at 50+ retail locations? We are searching for a driven, outgoing Territory Sales Manager to...

1d ago

Go to Apply

Administrative Assistant

ARAMARK • Springfield, MA • 3d ago

Management & Administrative

Job Description The Assistant provides support in all administrative tasks. This includes but is not limited to answering phones, filing, communicating with client and customers, and scheduling of staff. The ideal candid...

3d ago

Go to Apply

General & Product Liability Complex Claim Examiner - Multi-State Preferred - Hybrid - Sedgwick Office

Sedgwick • Springfield, MA • 4d ago

Management & Administrative

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

4d ago

Go to Apply

General Product and Liability Complex Claim Advisor - Multi-State Licensing Preferred - Hybrid - Sedgwick Offices

Sedgwick • Springfield, MA • 4d ago

Management & Administrative

4d ago

Go to Apply

Administrative Secretary

Eastern Connecticut Health Network • Manchester, CT • 6d ago

Management & Administrative

POSITION SUMMARY: The Administrative Assistant reports directly to the Manager of Cardiopulmonary and Cardiovascular Services and is accountable for a full range of administrative support for Cardiac Rehab. Support Cardi...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.