Marketing Support Specialist - West Chester, PA
Kelly Outsourcing & Consulting Group (KellyOCG), a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Marketing Support Specialist at one of our Global clients in West Chester, PA. This role is a full-time, fully benefited position.
As a KellyOCG employee you will be eligible for Medical, Dental, 401K and a variety of other benefits to choose from. You'll also be eligible for paid time off, including holiday, vacation and sick/personal time. All KellyOCG employees receive annual performance reviews.
Title: Marketing Support Specialist
Location: West Chester (19380)
Pay: open; plus benefits and PTO.
Hours: M-F 8 hour day shift. Hybrid.
Duration: Long term contract.
A Sales Support Specialist for medical kits will ensure smooth operations and effective customer interactions. This role involves administrative tasks, product knowledge support, and cross function team collaboration. Responsibilities may include working within PLM (Windchill) system, ERP (SAP and JDE) systems, order processing, inventory management, and troubleshooting issues related to medical kits.
Summary:
The Marketing Support Specialist provides essential support to the marketing team. This role focuses on ensuring efficient creation and/or modifications to medical kits to support sale support initiatives, order processing, inventory management, and customer satisfaction through effective communication and problem-solving.
Responsibilities:
Order Processing and Management:
Accurately and efficiently process the creation and modifications for medical kits, ensuring proper documentation and timely fulfillment.
Experience with Windchill desired.
Data Management:
Monitor and maintain appropriate availability of medical kits, coordinating with the warehouse and procurement teams to ensure medical kits are available for order processing.
Problem Resolution:
Investigate and resolve issues related to orders, shipments, or product quality, working with relevant departments to find solutions.
Marketing Team Support:
Assist the Marketing team with administrative tasks, such as preparing sales presentations, generating reports, and organizing sales materials.
Product Knowledge:
Develop and maintain a strong understanding of the company's medical kit product line.
Quality Assurance:
Ensure that all medical kits meet quality standards and comply with relevant regulations.
Collaboration:
Collaborate with various departments, including sales, marketing, operations, R&D, quality, regulatory and customer service, to ensure smooth workflow and customer satisfaction.
Qualifications:
Bachelor's degree or equivalent combination of education and experience.
2-3 years' experience working in a regulated environment.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Proficiency in using PLM software and other sales tools.
Ability to work independently and as part of a team.
Strong problem-solving and analytical skills.
Experience in the medical device or healthcare industry is a plus.
Apply now for immediate consideration!
Please do not contact your local Kelly branch office as it is not filling this position. #p1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Engineering/Technology - Project Services?
Looking to work with leading project management organizations at top companies around the world? That's where we come in. At Kelly Engineering and Kelly Technology, our Project Services Teams create expert talent solutions to solve the world's most critical challenges. We connect you with opportunities to work on intriguing, innovative, and high-visibility projects-all with a schedule that works for you. Do you prefer the variety and flexibility of short-term projects? Or are looking for a long-term opportunity? Either way, our connections and expertise will help you take your career exactly where you want to go. That's just good planning.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
