Supply Chain Manager, Rural Delivery Volume Planning

Amazon • Nashville, TN • 7h ago

Description

Join Amazon's dynamic environment as a Supply Chain Manager with a planning background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, information, or services within the supply chain network.

We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements within our supply chain network. As a strategic Supply Chain Manager, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.

In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities

This role is based out of Seattle, Phoenix, or Nashville.

Are you looking to be an owner in the planning of one of the fastest-growing last-mile providers for Amazon? This role is focused on the creation, execution, and management of Capacity Planning for Rural Super Rural (RSR).

What is RSR?

Rural Super Rural (RSR) is an emerging organization that executes delivery of small parcel and heavy/bulky packages in rural communities across North America. We merge multiple service @types to enhance the customer experience in communities which we don't currently service, including scheduled delivery of bulky freight and customer-facing services to accept customer returns.

The Role:

The Capacity Planning Supply Chain Manager is responsible for collecting critical business inputs from downstream partners on On the Road (OTR) and Under the Roof (UTR) capacities to deliver an end-to-end 17-week volume plan. This role will be responsible for maximizing station outputs, ensuring strict planning accuracy, and balancing upstream volume attainment and share of all Amazon parcels in the service area. They will be responsible for multiple regions and sites across North America and will interface with multi-level leadership to drive planning success and triage sites which are underperforming. They will closely work with North America Transportation and Supply Chain stakeholders to balance volume across their territories and work to identify and solve volume flow issues related to capacity, middle mile connections, and configuration errors. The Capacity Planner will drive last-mile volume share between Amazon FLEX and Delivery Service Providers to precisely estimate the shipments per route and delivery performance using historical trend analytics and future forecasting models. The success of the sites within the network depends on the Capacity Planner to ensure costs and capacity are optimized to produce a quality experience for internal and external Amazon stakeholders.

Key Job Responsibilities:

Create, optimize, and solicit the bi-weekly capacity plan for their territory and gain alignment with downstream partners before publishing the final plan into the planning systems

Drive innovation in planning tools and develop impact statements to Amazon Metrics for deviations in plan or actual performance

Lead alignment discussions with down and upstream partners to earn trust in the planning execution process

Influence tools and system changes with BI and Tech teams and participate in the tool roadmaps in OP1 and OP2

Develop weekly dashboards on site level performances and deliver resolutions for sites out of planning tolerance

Maintain a high bar for planning accuracy and drive changes to planning inputs when stations are outside of performance tolerance

Engage with other Amazon businesses and partners to improve planning accuracy

Travel Domestically up to 20%

Basic Qualifications

2+ years of program or project management experience

1+ years of supply chain experience

Preferred Qualifications

Knowledge of Lean principles and DMAIC methodology

Experience in MS Access and SQL

Experience in requirement gathering and ability to write clear and detailed requirement document

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,800/year in our lowest geographic market up to $106,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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